Job Description
Research IT Administrator (CTMS-REALTIME) Remote
Celebration, FL Research IT Administrator (CTMS - REALTIME) - Remote
CVAUSA Clinical Research Network About the Role CVAUSA is expanding its national clinical research network and is seeking a Research IT Administrator to support and optimize our clinical trial technology infrastructure. This is a fully remote role working in close partnership with the Senior System Administrator to support system strategy, execution, and continuous improvement. This role will serve as a key contributor and subject matter expert across CTMS platforms, with a strong focus on RealTime CTMS, while bringing valuable experience from systems such as Clinical Conductor and OnCore. A critical component of this role is direct partnership with site coordinators and research teams—ensuring they are fully supported, trained, and confident in using the system to execute high-quality clinical trials. Key Responsibilities
CTMS Administration & Support
Support the administration and optimization of CTMS platforms, with a primary focus on
REALTIME
Partner closely with the Senior System Administrator on system governance, enhancements, and roadmap execution
Maintain system configurations, user roles, permissions, and workflows across sites
Study Build & Configuration
Build and configure study calendars, visit schedules, and financial tracking tools within CTMS
Translate complex clinical protocols into accurate, efficient system workflows
Collaborate with site teams to ensure studies are properly configured prior to activation
Site Support, Training & Adoption
Serve as a primary point of contact for site coordinators for day-to-day CTMS support
Provide real-time troubleshooting and guidance to ensure smooth study execution
Develop and deliver structured onboarding and ongoing training programs for coordinators and site staff
Create user-friendly training materials, job aids, and quick reference guides
Reinforce best practices and drive consistent system adoption across all sites
SOP Development & Process Standardization
Support the development, maintenance, and implementation of Standard Operating Procedures (SOPs) related to CTMS use, study builds, and documentation workflows
Ensure alignment of system processes with GCP, regulatory requirements, and audit readiness
Partner with operations leadership to standardize workflows across the network
E-Source & Documentation Enablement
Support the development and optimization of electronic source (eSource) documentation
Ensure documentation aligns with protocol requirements and inspection readiness standards
Drive consistency in templates and documentation practices across sites
Process Improvement & Scaling
Identify and implement opportunities to improve workflows, reduce variability, and enhance data quality
Support system enhancements and integration efforts as the network grows
Contribute to building scalable, standardized processes across all research sites
Qualifications
Required
Experience working in clinical trials (site, CRO, or sponsor environment)
Hands-on experience with CTMS platforms (administrator, builder, or power user)
Experience supporting site teams or coordinators in a training or operational capacity
Experience developing or working within SOP-driven environments
Strong understanding of clinical research workflows (startup, enrollment, data collection, and closeout)
Knowledge of Good Clinical Practice (GCP) and regulatory requirements
Preferred
Experience with one or more CTMS platforms:
RealTime CTMS
Clinical Conductor
OnCore
Experience supporting multi-site or network-based research environments
Experience developing training programs or certification processes
Familiarity with eSource platforms and digital clinical workflows
What We're Looking For
A systems thinker who can translate protocols into efficient workflows
A strong partner to site teams, with a service-oriented mindset
A trainer and educator who can simplify complex systems for end users
A self-starter who thrives in a remote, fast-paced, growth environment
Detail-oriented, with a focus on data quality, compliance, and consistency
A proactive problem-solver who anticipates site needs and removes barriers
Why Join CVAUSA Research
Fully remote position with national impact
Direct collaboration with senior leadership and site teams
Opportunity to shape training, SOPs, and system adoption strategy across a growing network
Play a key role in improving study execution, data quality, and patient experience
Be part of a mission-driven organization advancing cardiovascular research
Summary This role is essential to bridging technology and clinical operations—ensuring that site coordinators are not only equipped with the right systems, but also fully supported, trained, and empowered to use them effectively.