Senior Service Technician

We are partnered with a leading provider of Building Automation Systems (BAS) solutions, delivering advanced controls, energy management, and system integration services across commercial and mission-critical environments. The organisation has a strong technical culture and maintains long-standing client relationships across sectors such as healthcare, education, data centers, and corporate facilities.

Position Summary:

The Senior Building Automation Service Technician is responsible for servicing, troubleshooting, and optimizing BAS systems across a diverse client base. This role acts as a technical lead in the field, supporting complex service issues, mentoring junior technicians, and ensuring high-quality system performance and client satisfaction.

Key Responsibilities:

Diagnose and resolve complex BAS and HVAC controls issues across multiple platforms Perform service, maintenance, and system optimization on existing installations Lead troubleshooting efforts on integrations, communications networks, and system performance issues Support commissioning and upgrades of BAS systems as required Interface directly with clients, providing technical guidance and maintaining strong relationships Mentor and support junior technicians in the field Document service activities, recommendations, and system changes accurately Ensure systems are running efficiently, identifying opportunities for energy improvements

Required Qualifications:

5+ years of experience in Building Automation / HVAC controls service Strong hands-on experience with one or more BAS platforms (e.g., Niagara, Distech, Delta, Johnson Controls, Trane, Honeywell) Proven expertise in troubleshooting control systems, field devices, and networks Solid understanding of HVAC systems, sequences of operation, and control strategies Experience with BACnet, Modbus, or LonWorks protocols Ability to read and interpret control drawings and wiring diagrams Strong client-facing communication skills

Preferred Qualifications:

Niagara N4 certification or equivalent Experience with system integration and multi-vendor environments Previous leadership or mentoring experience Exposure to mission-critical or large commercial projects

Compensation & Benefits:

Competitive hourly rate or salary aligned with senior-level BAS technicians in the Atlanta market Company vehicle or allowance Full benefits package including medical, dental, and retirement options Ongoing training and development on leading BAS platforms

Career Progression:

This role offers a clear pathway into leadership positions such as Service Supervisor, Operations management, or Project Management, depending on individual career goals. Job Alerts Get job alerts Share Copied to clipboard Related roles Remote Delta Programmer

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