Service Desk Consultant

Service Desk Consultant TAZ Networks Clinton Township, MI Job Details 1 day ago Benefits Work from home Qualifications Network troubleshooting Phone communication CompTIA Network+ Customer support ticket management Systems & applications support CompTIA A+ Entry level Client interaction via phone calls Full Job Description Join Our Team Of Field & Service Technicians Are you bored at your stagnant desk job? Do you desire to work with different clients each day along with different technologies and supporting great clients and friendly people? Do you desire to work for a company that treats its employees like we treat our clients, with the highest respect and dignity? TAZ Networks Inc, a growing IT managed services company, is always interested in talking to highly-motivated professionals. Our consultant technicians act as the IT department for our small- to medium-sized clients. Clients are typically located within a two-hour drive of our offices. Every position we have is a hybrid work environment allowing you to work from home at least 2 days a week. To Apply For Any Position? Please send your resume and a cover letter with salary expectations to

Service Desk Consultant Job Summary:

Working on the service desk your job responsibilities include answering support calls and troubleshooting issues remotely. You will be challenged by different environments and technologies on a daily basis. Providing superior service is a must with responsibilities ranging from answering client support questions to remote network monitoring, troubleshooting and resolution.

IDEAL CANDIDATE

An ideal candidate will have a Network+ and A+ certification with administration skills of Microsoft 365. The ideal candidate will have strong interpersonal skills such as answering the phone and assisting with clients both verbally and through tickets.