Systems Administrator

Systems Administrator 4.4 4.4 out of 5 stars 88 Silva Ln Ste 2, Middletown, RI 02842 Hybrid work Full-time

PURVIS 12

reviews Full-time PURVIS Systems is a technology solutions partner that develops, implements and maintains mission-critical solutions for federal and local governments. As a member of the IT department reporting to the IT Manager, the Systems Administrator provides on-site support for hardware and software issues. This role demands a technically strong, detail-oriented professional who takes ownership of IT support requests, contributes to documentation and policy, and delivers excellent customer service in a fast-paced environment. The day-to-day responsibilities of this role will include: Troubleshoot and resolve IT issues for Windows 11 desktops and laptops; re-image devices per baseline configuration standards Support mobile device troubleshooting and setup, including iOS and MiFi devices Provide support for printers, scanners, and miscellaneous peripheral IT devices Apply patches to software classified as above-baseline Administer and troubleshoot user environments using Microsoft Entra ID, Microsoft Intune, Azure and Microsoft 365 Log and resolve incidents within an IT ticketing system Maintain asset and configuration databases to reflect hardware lifecycle changes Collaborate with internal teams to escalate and resolve complex issues Assist with new user setup, onboarding, and end-user training as needed Contribute to IT policy, procedure, and knowledge base documentation Handle confidential information with discretion and professionalism Lift or move equipment up to 50 lbs. as required

Qualifications:

Associate's degree in Information Technology, Computer Science, or a related field (required) Bachelor's degree in a related field from an accredited institution (preferred) Security certifications (e.g., CompTIA Security+, or similar) a plus Experience working within a military or federal government environment a plus Administration experience with iOS, Android, Linux, and/or databases a plus Proficiency with Microsoft productivity tools: Outlook, Excel, Word. Minimum 3 years of IT infrastructure and support experience, including: Microsoft Windows Server 2012 through 2025 — administration and configuration Windows 11 desktop and laptop configuration, deployment, and troubleshooting Standard network protocols — working knowledge required System deployments; STIGS experience (a plus) Microsoft Entra ID (Azure AD), Microsoft Intune, and Microsoft 365 Office 365 applications: Teams, Outlook, Office suite Microsoft Azure cloud platform

NIST 800-171 CMMC

Excellent telephone, written, and verbal communication and customer service skills Strong troubleshooting and problem-solving skills with meticulous attention to detail Ability to work effectively both independently and as part of a team Demonstrated knowledge of IT security principles and practices Ability to manage multiple priorities simultaneously Ability to work a modified, flexible, or extended schedule when required. This position may require a modified, flexible or extended work schedule with extended hours when required. Occasional travel to other PURVIS offices may be required. Candidate must have or be able to obtain a government security clearance to the level of Secret. PURVIS has been committed to sustainable growth since our inception in 1973, striving for continual improvement without ever losing sight of our core values: transparency, integrity, and teamwork. We provide the tools and path for each employee to be successful - and in return, ask you to play a pivotal role in helping your peers and clients be successful, providing top-notch teamwork and service. Peace of Mind at PURVIS means knowing your work provides immeasurable value to our team, our partners and our clients. The PURVIS Team values the health and financial security of every employee. This is why we have chosen to offer all full‐time employees a comprehensive package of group benefit programs with enrollment options intended to offer flexibility - in both plan selection and level of coverage to maximize the value of your benefits as cost effective and affordable without compromising quality. PURVIS values the diversity of our team. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.