Job Description
Job Details Working Title:
Workplace Support Specialist Job Class:
Management Analyst 1 Agency:
Administration Dept Job ID :
94467 Location :
St. Paul Telework Eligible :
Yes•one (1) day per week from home Full/Part Time :
Full-Time Regular/Temporary :
Limited Who May Apply :
Open to all qualified job seekers Date Posted :
06/03/2026 Closing Date :
06/23/2026 Hiring Agency/Seniority Unit :
Administration Dept / Administration-MAPE Division/Unit :
Operational Excellence Work Shift/Work Hours :
Day Shift Days of Work :
Monday•Friday Travel Required :
No Salary Range:
$23.98•$34.69 / hourly; $50,070•$72,432 / annually Classified Status :
Unclassified Bargaining Unit/Union :
214•MN Assoc of Professional Empl/MAPE End Date :
Up to two (2) years FLSA Status :
Non-exempt Designated in Connect 700 Program for Applicants with Disabilities:
No The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. Job Summary This position is being filled as a temporary (limited, unclassified) position for up to two (2) years. The appointment may be extended based on available funding and business needs, not to exceed three (3) years. The purpose for this position is to provide support to the Department of Administration (Admin) divisions by supporting hybrid-capable conference rooms, delivering end-to-end support for hybrid and virtual meetings, and ensuring workstations and related equipment remain functional and properly maintained. This position also contributes to workplace operations, special projects, and process documentation supporting continuous improvement efforts that enhance service reliability and overall workplace experience. Responsibilities include, but may not be limited to: Coordination of ongoing troubleshooting, maintenance, training, and supporting resources of all Admin conference rooms with hybrid meeting technology. Providing end-to-end support for hybrid and virtual meetings, ensuring seamless execution, high quality participant experience, and effective collaboration for both in-room and remote participants. Supporting workstation equipment, ensuring workspaces are functional, along with timely resolution of user issues and maintenance of inventory of workstation assets. Providing administrative and operational support for workplace initiatives and related special projects. Other duties as assigned. This position will be part of Admin's Office of Operational Excellence (OpEx). OpEx's mission is to develop an innovative, engaged, and inclusive workplace by setting up teams to be team-centric, results driven, and resilient. This position will be critical in achieving OpEx's mission by supporting workplace operations, leading special projects, and contributing to continuous improvement efforts that enhance the overall workplace experience. Due to the nature of work performed, this position is primarily onsite Monday-Thursday with eligibility to telework (i.e., work from home) one (1) day per week on Fridays. With a telework arrangement, this telework arrangement is subject to change as requested by management to meet business/customer needs. Completion of a telework agreement will be required. Please review the Telework Policy for details. Qualifications Minimum Qualifications The following qualifications are required of all applicants seeking consideration for this position. Only applicants whose application materials clearly demonstrate fulfillment of each of these minimum qualifications will be considered for the position. One (1) year of experience with and including troubleshooting information technology, conference rooms, audiovisual equipment, workstation setup, meeting logistics, or related. Basic technical knowledge to support hybrid conference room and meeting/collaboration technology. Proficiency in the use of common Microsoft Office tools: Word, Excel, PowerPoint, SharePoint, and Teams. Communication skills to communicate technical information to non-technical audiences. Customer service and human relations skills to effectively work with and assist team members at all levels of the organization with relevant business needs. Organization and time management skills to prioritize multiple requests. Preferred Qualifications Ability to design basic visuals or communication materials (e.g., slides, summaries, diagrams, checklists, templates, job aids, quick reference sheets, etc.) to support engagement activities and procedural rollouts. Ability to design and provide training on topics related to technical information to non-technical audiences. Technical writing experience to create business manuals, templates, memos, and other technical-related documents. Creative and innovative solutions, recommendations, and approaches in a constantly changing world of technological advancements. Ability to deal with ambiguity as problems encountered may not have any existing and/or clearly defined solutions or precedence. Champion change by continuously seeking and examining best practices. Interpersonal and human relations skills to develop and cultivate a strong team environment. Additional Requirements Successful applicants must pass a criminal background check through American DataBank and employment reference checks prior to employment. A criminal history does not automatically disqualify an applicant, and each case will be reviewed individually in alignment with fair hiring practices. Application Details How to Apply Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers. Contact If you have questions about this position, contact Ly Her at ly.her@state.mn.us or 651-201-2434. Note:
As a temporary unclassified (TUNC) position, these types of appointments are not eligible for Connect 700 Program consideration. About the Department of Administration The Department of Administration is a core service agency serving the Governor, Legislature, state agencies, local governments, and the public. Our mission is to provide leadership, innovation, solutions, and support to help our partners succeed. To learn more about us, please visit mn.gov/admin. Working together to improve the state we love. What do Minnesota's State employees have in common? A sense of purpose in their work Connection with their coworkers and communities Opportunities for personal and professional growth Benefits As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well. Your benefits may include:
Paid vacation and sick leave 12 paid holidays each year Low-cost medical, dental, vision, and prescription drug plans Fertility care, including IVF Diabetes care Dental and orthodontic care for adults and children 6 weeks paid leave for parents of newborn or newly adopted children Pension plan that provides income when you retire (after working at least three years) Employer paid life insurance to provide support for your family in the event of death Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury Tax-free expense accounts for health, dental, and dependent care Resources that provide support and promote physical, emotional, social, and financial well-being Support to help you reach your career goals: Training, classes, and professional development Tuition reimbursement Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov) Employee Assistance Program (EAP) for work/life support: A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance Common sources of stress can be addressed through the EAP:
mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues Daily Living/Convenience Services:
Chore services, home repair, trip planning, child/elder care Programs, resources, and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota. EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law. APPLICANTS WITH DISABILITIES
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
