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IT Systems Administrator 1 (OPEN & PROMOTIONAL)

Job

Spokane County

Providence, RI (In Person)

$76,792 Salary, Full-Time

Posted 4 days ago (Updated 1 day ago) • Actively hiring

Expires 6/14/2026

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Job Description

Note:
Current Employees must use the Workday Dashboard career section to apply for this position.
Employee Type:
Regular Department:
Information Technology Salary:
$64,179.86
  • $89,404.09 Annually / $5,348.32
  • $7,450.34 Monthly / $32.91
  • $45.
85
Hourly Scheduled Weekly Hours:
37.5
Overtime Eligibile:
No Job Posting Date Range:
05/12/2026•
Until Filled Job Summary:
WHO MAY APPLY
This recruitment is open to all applicants meeting the minimum requirements. Priority consideration will be given to Spokane County employees in a position covered by the 1553 Collective Bargaining Agreement (CBA) submitting applications between 5/12/26 and 5/19/26. This position performs professional, technical, analytical work involving enterprise-wide system administration of the County's complex heterogeneous wide-area network. Work involves the design, analysis, development, procurement, implementation, modification, repair and support of enterprise class large-scale complex hardware, software, database, network, audio visual and cyber security systems. Employees in this classification may direct the work of staff in lower classifications.
Job Description:
IT Systems Administrator 1 is the entry classification in this series. Incumbents deliver technical expertise in at least two defined technology areas and act as a specialist, providing consultation to customers and/or staff members in at least one other area. IT Systems Administrator 2 is the second and journey-level classification in this series. Employees in this classification possess in-depth experience regarding configuration, management and troubleshooting of enterprise software packages, network environments (routers/switches/firewalls/software defined networks),current server, virtual and storage environment technologies, understanding of TCP/IP and network management tools. These positions are differentiated from those in the IT Systems Administrator 1 classification by the greater complexity of work requiring a higher level of expertise and less supervision. Employees are required to be recognized experts in at least two defined technology areas.
Defined Technology Areas include:
Server/Data Center environment, Active Directory Administration, Database Administration, Server Virtualization, Storage Area Networks, Network management & security, Enterprise Software packages, Cyber Security and Audio/Visual technologies. Technical Expertise is defined as the ability to perform the majority of the functions in the defined technology area without assistance and to complete assignments that meet management and customer expectations. A Specialist is defined as having the depth of skill in the defined technology area to the degree that exceptional advice, consultation and technical work is provided to others and is evident when performing all work functions. A Recognized Expert is defined as having recognition by management and peers of the ability to perform all functions in the defined technology area at the expert level. Proven experience in meeting or exceeding customer expectations. A team leader who has demonstrated a willingness to take the responsibility to prepare the County for future technologies.
ESSENTIAL JOB FUNCTIONS
  • Evaluates server, software, hardware and network service outages to ensure they are resolved in an orderly, timely manner and to reduce instances and recurrences.
  • Prepares server, software, hardware and network systems documentation, cost estimates, procurement documents, status reports, meeting materials, newsletters, and budget and management reports.
  • Assists, trains and serves as an escalation point for employees in lower classifications.
  • Analyzes and resolves technical problems.
  • Participates in and conducts meetings with customers, vendors and associated staff.
  • Develops and maintains documentation of network architectures, troubleshooting of network issues, network data gathering, trending and analysis.
  • Designs, tests and monitors backup and recovery processes to ensure the safe and smooth restoration of business operations in the event of technical failure or disasters.
  • Manages, directs and performs installation and maintenance of servers, software, hardware and network systems at currently supported release levels; ensures that implementation conforms to departmental standards.
  • Develops and maintains documentation of system architectures, troubleshooting of technical issues, and instructional guides to be used by both users and other technical staff.
  • Performs after-hours and on-call duties, pursuant to active labor agreement.
  • Delivers, administers and monitors physical and virtual Windows servers, software, hardware and network systems to ensure optimum performance; oversees reconfiguration as needed to accommodate growth and/or changes in security or hardware/software requirements.
  • Administers core business process servers.
  • Performs Windows account/security administration.
  • Serves as point of contact and regional administrator for State and National Criminal database support and troubleshooting.
  • Serves as the point of contact for all CAD, records, mobile computer dispatch, reporting, crime analysis, officer and ancillary user hardware, Core Application server and technical support helpdesk ticket requests, which also includes escalation to outside agencies or vendors as needed.
  • Provides technical support for A/V equipment and technologies used during events, meetings, and presentations.
  • Installs and configures A/V systems, ensuring they meet department needs and are current with the latest technology.
  • Monitors security logs and alerts to detect and respond to security incidents. Investigates and remediates incidents and security breaches.
  • Ensures compliance with legal and regulatory standards for information security. Maintains detailed documentation of security configurations, incidents, and response actions.
  • Manages risk-based vulnerability mitigation to reduce the potential of compromise.
  • May be required to perform duties of lower level classifications.
Performs other related duties as required/assigned.
EDUCATION AND EXPERIENCE REQUIREMENTS
  • Bachelor's Degree from an accredited college or university in computer science, or a related field.
  • Two (2) years of relevant work experience in the Information Technology field.
  • Experience with relevant software packages, hardware (Intel processor based Servers) Windows Server and networking, cyber security and audio/visual preferred. o OR an equivalent combination of education, training and experience that would provide the required knowledge, skills and abilities will be considered.
  • Must be able to receive appropriate CJIS and ACCESS certifications.
  • Must successfully pass a criminal background check.
  • Possession of a valid Washington Driver's License at time of hire and for the duration of employment.
KNOWLEDGE, SKILLS, AND ABILITIES
  • Knowledge of concepts and techniques for operation and administration of Windows based server computer hardware/software platforms.
  • Knowledge of configuration commands and procedures associated with current County standards for operating systems, network equipment and peripherals.
  • Knowledge of network administration. Network and Windows based server troubleshooting, diagnostic equipment, methods and tools. (i.e. protocol analyzers, cable testers).
  • Knowledge of the principles and practices of data security management, data backup and disaster recovery
  • Knowledge of geographic information standards, spatial database management, multi-user versioned editing models, metadata, spatial data types, spatial references, spatial relationships, and spatial indexes.
  • Skilled in communicating effectively both orally and in writing, sufficient to exchange or convey information and to give and receive work direction.
  • Skilled in establishing and maintaining effective working relationships with customers, superiors, associates and vendors.
  • Skilled in areas of problem solving and debugging.
  • Skilled in areas of managing multiple priorities.
  • Ability to use system and network administration utilities, management and monitoring tools.
  • Ability to analyze complex computer systems or networks, identify problems, develop effective solutions and documentation.
  • Ability to evaluate, recommend, install and configure complex network hardware and software.
  • Ability to think clearly, prioritize tasks, and efficiently solve technical problems.
  • Ability to exercise good judgment as to when to act independently and when to refer situations to a higher authority.
BEHAVIORAL STANDARDS
All County employees are responsible for contributing to a safe and positive work environment, actively demonstrating the County values in their daily work and interactions:
    Respect:
    Appreciating and valuing customers, other County employees and County leadership by showing courtesy, friendliness and fairness. Communicating in a productive and professional manner.
      Accountability:
      Honoring and delivering on commitments by taking responsibility for personal actions and results; being a responsible steward of public resources and the trust County residents have placed in each of us.
        Integrity:
        Modelling transparent and ethical behavior and demonstrating it with honest and trustworthy behaviors and actions; leading by example and performing work to the highest standards.
          Innovation:
          Striving for excellence by actively pursuing opportunities for new and improved methods, procedures or technologies; fostering an environment of engagement and empowerment and embracing continuous improvement.
          WORKING CONDITIONS
          • The work environment is primarily inside, where the noise and temperature levels are moderate.
          • Work is also performed outdoors; and requires occasional travel within the County, exposing the associate to weather extremes, various forms of precipitation and the hazards associated with travel on public roads.
          Total Compensation:
          $82,150
          • $114,437 Annually Total compensation is an estimate based upon base compensation, median retirement fund contributions, and current employer-paid health and related benefit contribution rates (including medical, dental, life insurance, long term disability, and leave).
          The actual total will vary depending upon each employee's enrollment choices. Please select the link below to view
          Spokane County Benefits:
          Benefits | Spokane County, WA Here are just a few reasons:
          Community Impact:
          Many people find fulfillment in public service, knowing their work has a positive impact on the lives of Spokane County residents. Whether through public safety, infrastructure projects, or social services, employees can make a meaningful difference in residents' lives while contributing to the overall well-being and development of the community.
          Diverse Job Opportunities:
          Spokane County employs a diverse workforce, offering positions in fields such as law enforcement, social services, animal control, parks and recreation, administration, and more. This diversity allows for many employment opportunities for individuals with different backgrounds and skill sets.
          Job Stability and Benefits:
          Spokane County offers competitive salaries and benefits packages, including healthcare, vacation time, and retirement and pension plans that provide long-term financial security for employees.
          Career Growth:
          There are various opportunities for career advancement within Spokane County. We invest in employee training and professional development, enhancing employees' skills and qualifications.
          Work-Life Balance:
          We emphasize work-life balance, with reasonable work hours and policies that support employee well-being. If you're seeking stability and a predictable schedule, you're in the right place!
          Inclusive Workplace Culture:
          Spokane County aims to foster an inclusive and supportive workplace culture, promoting diversity, equity, and inclusion among its employees.
          Spokane boasts:
          Natural Beauty:
          Spokane is surrounded by stunning natural landscapes, including rivers, lakes, and nearby mountains. Outdoor enthusiasts can enjoy activities such as hiking, skiing, and boating. From golf course to parks and trails along the Spokane River, there's something for everyone who enjoys the outdoors.
          Affordable Living:
          Compared to many other cities on the West Coast, Spokane has a relatively low cost of living. Housing prices are more affordable, making it easier to buy a home or rent.
          Four Seasons:
          Spokane experiences all four seasons distinctly. Summers are warm and dry, while winters bring snowfall, making it ideal for those who enjoy seasonal variety.
          Cultural Scene:
          The city has a vibrant cultural scene with numerous art galleries, theaters, and music venues. Events such as the Spokane Symphony and First Friday art walks contribute to the city's cultural richness.
          Community Feel:
          Spokane is known for its friendly and welcoming community. It has a strong sense of local pride and community involvement.
          Educational Opportunities:
          The city is home to several universities and colleges, providing educational and cultural opportunities. This includes Gonzaga University, Washington State University Spokane, Whitworth University, and Eastern Washington University.
          Healthcare Facilities:
          Spokane boasts excellent healthcare facilities, including Providence Sacred Heart Medical Center and Deaconess Hospital, ensuring residents have access to quality medical care.
          Family-Friendly:
          With good schools, safe neighborhoods, and numerous family-oriented activities, Spokane is a great place to raise a family.
          Central Location:
          Spokane's location in eastern Washington makes it a hub for travel throughout the Pacific Northwest. It's close to other major cities like Seattle and Portland, as well as outdoor destinations like national parks and recreation areas. Overall, Spokane offers a balanced lifestyle with a mix of outdoor adventure, cultural amenities, and community spirit, making it a desirable place to live and work! Click to learn more about our extensive benefits package.

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