HR Systems Specialist

HR Systems Specialist HR Systems Specialist

Company:

West Virginia Higher Education Policy Commission

Job Location:

Charleston, West Virginia

Category:

Human Resources

Type:

Full-Time General Job Summary The HR Systems Specialist is a senior individual contributor and lead technical expert for HR technology platforms across West Virginia higher education. This role ensures seamless technology operations that support accurate reporting, regulatory compliance, and efficient service delivery. Working independently under strategic direction, the specialist administers and optimizes HR systems, leads upgrades and procurement efforts, and ensures data integrity. The position partners closely with HR colleagues and institutional stakeholders to align systems with compensation, benefits, and engagement initiatives-applying a systems mindset to improve processes, strengthen compliance, and solve complex challenges collaboratively.

Classification:

Full-Time, Exempt, Non-Classified, Benefit-Eligible Candidates must reside in the State of West Virginia or immediately surrounding state located within reasonable commuting distance of Charleston, WV. Duties and Responsibilities HR Systems Leadership & Administration (50%) Serve as primary owner and administrator of all HR platforms (e.g., HRIS, salary tools, applicant tracking, timekeeping, HR ticketing), ensuring reliability, accuracy, and compliance Manage vendor relationships and support procurement of HR systems and services Lead system upgrades, enhancements, testing, and implementations Identify and implement new technologies to streamline operations, maximizing use of existing tools before recommending new solutions Develop reporting standards, documentation, and internal controls Run and validate required reports for legislative, regulatory, and operational purposes Train and support staff on reports, data entry, and troubleshooting Compliance & Process Improvement (25%) Ensure systems support compliance with federal and state employment laws, WV Code, and organizational policies Maintain data integrity through periodic audits and quality controls Deliver exceptional customer service while identifying workflow gaps and process improvements Recommend solutions that increase efficiency, reduce risk, and optimize resource utilization Serve as the technical and systems resource for HR process improvement initiatives, leveraging system capabilities and data insights to identify efficiencies and support workflow enhancements across the department Collaboration & Institutional Partnership (25%) Chair HR systems working group-facilitate collaborative problem-solving with institutional HR and IT leaders Serve as liaison and escalation point for system functionality, reporting, and technical issues Partner with HR team members and internal/external stakeholders to ensure alignment across systems and programs Support HEPC technology priorities and contribute technical expertise during cross-functional initiatives Develop cross-functional knowledge by partnering with HR colleagues; serve as a backup resource across compensation, benefits, and operations areas to support team flexibility and operational continuity.

Minimum Requirements Education:

Bachelor's degree. Additional relevant work experience can be substituted in lieu of degree.

Work Experience:

Minimum three (3) years of progressively responsible HR experience, including experience with multiple HR systems.

REQUIRED KNOWLEDGE, SKILLS, AND

 

ABILITIES:

Demonstrated track record of process improvement Intellectual curiosity with a proven ability to navigate ambiguity, overcome roadblocks, and close gaps in knowledge or resources Ability to work independently and manage initiatives with grit and coachability Working knowledge of federal and state employment laws and compliance requirements Strong analytical skills with experience producing, interpreting, and optimizing reports Proficiency in Microsoft Office 365 (Excel, Teams, SharePoint, Power BI) Procurement experience. Ability to work in a hybrid environment (both remotely and in person) Position Open Until Filled. Review of applications and interviews will begin immediately and continue until the position is filled. This position is expected to start on or around June 29, 2026.

Application Process:

In addition to filling out the online application, interested applicants must submit a letter of interest and a current resume. Contact information for three professional references will be requested later in the interview process. Final candidates are subject to employment and credential verification, as well as reference and background checks. HigherEd360 is part of the HigherEdJobs network.