IT - ADMIN - Software Architect - Advanced

IT

• ADMIN
• Software Architect
• Advanced Tech Army
• 5.

0 Columbia, SC Job Details Full-time | Contract 22 hours ago Qualifications Certified Salesforce Administrator System maintenance Salesforce Cloud CRM system proficiency Full Job Description 1.

USER MANAGEMENT

CREATE, MODIFY

AND DEACTIVATE USER ACCOUNTS, PROFILES, AND PERMISSION SETS AS NEEDED. ENSURE USER ACCESS AND SECURITY ARE MAINTAINED ACCORDING TO BEST PRACTICES. 2. SANDBOX MANAGEMENT

CREATE

AND MANAGE SANDBOX ENVIRONMENTS FOR DEVELOPMENT, TESTING AND QUALITY ASSURANCE PURPOSES. COLLABORATE WITH THE DEVELOPMENT TEAM TO PROMOTE CODE MODIFICATIONS AND UPDATES BETWEEN ENVIRONMENTS. 3. WORKFLOW MONITORING

MONITOR

WORKFLOW QUEUES AND AUTOMATION PROCESSES TO ENSURE THEY ARE FUNCTIONING AS INTENDED. TROUBLESHOOT AND RESOLVE AND WORKFLOW-RELATED ISSUES PROMPTLY. 4. EXTERNAL INTEGRATIONS

COLLABORATE

WITH TEAMS RESPONSIBLE FOR EXTERNAL INTEGRATIONS, SUCH AS AWS CONNECT, SERVICE NOW, AND AZURE AD. CONFIGURE AND MAINTAIN THESE INTEGRATIONS TO ENSURE DATA SYNCHRONIZATION AND SYSTEM INTEROPERABILITY. 5. IDENTITY PROVIDER CONFIGURATION

CONFIGURE

AND MAINTAIN IDENTITY PROVIDERS WITH A FOCUS AN AZURE AD, FOR AUTHENTICATION AND SINGLE SIGN ON

(SSO)

FUNCTIONALITY WITHIN SALESFORCE. ENSURE SECURE AND EFFICIENT ACCESS MANAGEMENT. 6. DOCUMENTATION

MAINTAIN

COMPREHENSIVE DOCUMENTATION OF SALESFORCE CONFIGURATIONS, PROCESSES AND CUSTOMIZATIONS. PROVIDE TRAINING AND SUPPORT TO END USERS AS NEEDED. ADDITIONAL SKILLS/DUTIES

Strong problem-solving skills and attention to detail. Excellent communication and collaboration abilities.

REQUIRED SKILLS

(RANK

IN ORDER OF IMPORTANCE

): Salesforce Administrator certification (e.g., Salesforce Certified Administrator.) 5 years of experience as a Salesforce Administrator, with a strong focus on daily maintenance tasks.

PREFERRED SKILLS

(RANK

IN ORDER OF IMPORTANCE

): Practical experience in creating and managing Salesforce sandbox environments. Proficiency in promoting code modifications and updates between Salesforce environments. Familiarity with external integrations, including AWS Connect, ServiceNow, and Azure

AD REQUIRED EDUCATION/CERTIFICATIONS

A bachelor's degree in information technology systems, computer science, or related field and 5+ experience in Information Technology or related area. Relevant experience may be substituted for bachelor's degree on a year-for

• year basis CJIS Certification will be a requirement of employment, this training is based provided by the State of SC after a successful background check is completed.