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Service Administrator
Job
MK Mechanical
North Charleston, SC (In Person)
$57,200 Salary, Full-Time
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Job Description
Service Administrator MK Mechanical North Charleston, SC Job Details Full-time $25 - $30 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off 401(k) matching Life insurance Retirement plan Qualifications Computer operation Phone communication Computer literacy Administrative experience Data entry Document review Telephone systems Multi-line phone systems Clerical experience Office management Documentation Handling Editing Office phone management Full Job Description Job Overview We are seeking a dynamic and highly organized Service Administrator to join our team! In this vital role, you will serve as the heartbeat of our office operations, ensuring seamless communication, efficient scheduling, and exceptional customer support. Your energetic approach and attention to detail will help create a positive experience for clients, vendors, and team members alike. If you thrive in a fast-paced environment and possess strong administrative skills, this is your opportunity to make a meaningful impact while growing your career in office management and customer service. Responsibilities Schedule and dispatch service calls, maintenance, and quoted work Communicate with customers for scheduling and updates Review technician notes and send customers the job reports Assist with invoicing and assigning purchase orders Convert approved quotes into active jobs Assist with fleet coordination Support onboarding and admin tasks Maintain office organization and supplies Provide exceptional customer service by addressing inquiries promptly via phone or email, ensuring positive interactions at all times Requirements Proven experience in office administration or clerical roles with strong organizational skills Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry software like QuickBooks Excellent phone etiquette with experience handling multi-line phone systems and front desk responsibilities Ability to prioritize effectively Demonstrated ability to manage time efficiently while multitasking in a busy environment Experience in dispatching, office coordination or HVAC service preferred Strong organizational skills with attention to detail in proofreading and document management Join us to be part of a vibrant team dedicated to delivering outstanding service! We value proactive individuals who bring energy, professionalism, and a passion for supporting our daily operations. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a positive workplace environment.