Customer Service Specialist

Job Description:

We are seeking a Customer Service Representative to handle inbound calls from internal and external customers, including employees, patients, and visitors. The role involves accurately documenting requests, dispatching work orders, and supporting day-to-day service operations. The ideal candidate will also assist with special projects as needed and ensure a high level of customer satisfaction.

Requirements:

• High School Diploma or GED equivalent
• 1+ year of customer service or call center experience
• Handle inbound calls and customer inquiries
• Document and dispatch service/work requests
• Provide support to internal and external stakeholders
• Assist with special projects and administrative tasks

Salary and Other Compensation:

The annual [salary/hourly rate] for this position is between $17.00 - 18.00 per hour. Factors which may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance], [dental insurance], [vision insurance], [401(k) retirement plan], [life insurance], [long-term disability insurance], [short term disability insurance],[paid parking/public transportation], [Paid time off], [Days/hours of paid sick and safe time], [Days/hours of paid vacation time], [Weeks of paid parental leave], [Paid holidays annually], [any additional benefits applicable].