Customer Service Specialist

Customer Service Specialist at Russell Tobin Customer Service Specialist at Russell Tobin in Saratoga Springs, Utah Posted in 43 minutes ago.

Type:

full-time

Job Description:

Job Title:

Member Advocate (Customer Service)

Start Date:

Monday, June 8th, 2026

Training Hours:

8 AM-5 PM MST (Monday, Tuesday onsite, three days remote)

After Training Hour:

9 AM-6 PM (Monday, Tuesday, oniste, three days remote)

On-site/Remote:

On-site 2 days a week (Monday & Tuesday) Type of employment: 6-month contract

Pay:

$19.80/hr on

W2 JOB RESPONSIBILITIES

Get an introduction into health insurance, benefits and network plans to support tier 1 member questions and support You will be the first line of support to our Members involve in high-volume inbound calls, helping our members resolve their issues Connect with members via phone and email to address and resolve a variety of member inquiries to help people understand, navigate, and pay for healthcare Support and cultivate an office culture that aligns with client values and incorporates the outstanding aspects of the team Reporting to a Team Lead, this will be an essential role at our client.