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Job Description
2026-2027 Lead Technology Assistant
Academics Plus Charter School
Academics Plus Charter Schools - Maumelle, Arkansas This job is also posted in Academics Plus Charter School (AR), and Arkansas Jobs In Ed
Job Details
Job ID:
4898347
Application Deadline:
Posted until filled
Re-Posted:
Jun 22, 2026 5:00 AM (UTC)
Starting Date:
Jul 1, 2026
Job Description
LOCATION
Administration Office, 600 Edgewood Drive, Maumelle, AR 72113
Academics Plus Charter Schools, Inc. (APCSI) is seeking qualified applicants for the position of Lead TechnologyAssistant to fill a rewarding position supporting technology in K12 schools. Great retirement plan with Arkansas Teachers Retirement System. Time off during Fall, Thanksgiving, Christmas/New Years and Spring Break, plus 4 additional holidays. Twelve days sick leave, two of which can be taken as personal days. Ten days' vacation after the 1st year of employment. Eligible for yearly attendance and merit bonus after the 1st year of employment. Training and competitive pay offered, as well as potential for professional growth.
The ideal candidate for the Lead Technology Assistant position should have the ability to provide technical support in a responsive, helpful, courteous, and tactful manner leading to timely and appropriate problem resolution or escalation.
QUALIFICATIONS
High School Diploma or GED
Two Years of College Preferred
Demonstrated field experience working with end-user
technical support in a responsive, helpful, courteous, and
tactful manner leading to timely and appropriate problem
resolution or escalation.
Ability to mentor, train and guide other associates toward the
completion of work.
Wide range of computer hardware and software experience
in a networked environment and a willingness to learn new
and emerging technologies as they are introduced to the
schools
Demonstrated knowledge and field experience with basic
applications including word processing, spreadsheets, and
databases
Demonstrated field experience working with confidential and
time-sensitive matters
Demonstrated strong oral and written communication skills
Demonstrated organization skills, with attention to detail
REPORTS TO
Technology Supervisor
ESSENTIAL DUTIES AND RESPONSIBILITIES
Maintain professional behavior, appearance, and work ethic to represent the
school district in a positive manner at all times.
B. Demonstrate effective customer service strategies to all district personnel.
C. Maintain district computers and networks.
D. Install new switches, servers, and applications necessary for day to day faculty
and student access.
E. Install new workstations, laptops, printers, and peripherals, preparing them for
use; including recycling
F. Provide first-response technical support for the district technology, including
testing and troubleshooting workstations, laptops, mobile computers, printers,
projectors, SmartBoards and peripherals;
G. Install, test and troubleshoot software applications (instructional and
administrative), being conscious of software requirements, license restrictions,
and end- user needs
H. Maintain personal and professional technology skills, keeping current with
industry trends and bringing that knowledge forward for the good of the
organization
I. Manage the computer labs, keeping them ready for student use
J. Help manage and coordinate online testing
K. Manage and maintain accurate building technology inventory records and counts
L. Cooperate and coordinate with other members of the technology program
M. Communicate positively with students, parents, visitors and staff.
N. Effectively and positively communicate orally and in writing
O. Maintain a positive attitude and represent the school in a positive manner at all
times
P. Providing mentoring, training and guidance to subordinate personnel for the
completion of information technology work essential for school operations.
Q. All other duties as assigned
WORKING CONDITIONS
Mental Demands:
Work with frequent interruptions; maintain emotional control under stress; maintain a clear focus on customer service; ability to communicate effectively (verbal and written)
Physical Demands:
Repetitive hand motions; prolonged use of computer; frequent interruptions; moderate standing, stooping, bending, and lifting; ability to lift and carry 50 lbs. and to occasionally climb and stand on a ladder
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities, duties, and skills that may be required.
