Computer Break/Fix Technician

Join our team of dedicated technicians at Tech Guy on the Go to contribute to the success of our organization's IT infrastructure. Apply now! This field break/fix position provides a wide range of hardware support and related services. This ever-changing environment presents each technician with various daily events. This team is responsible for completely satisfied customers and helping to grow Tech Guy on the Go's business in a profitable manner. It is imperative that the Field Service Rep. understands the financial aspects and business impact of what they deliver.

Duties:

Laptop and Printer warranty part replacement Install, configure, and maintain computer hardware, software, and peripherals Troubleshoot and resolve hardware, software, and network issues Provide technical support to end-users for IT-related problems Monitor and maintain IT infrastructure including servers, networks, and firewalls Perform routine repairs to Laptops, desktops. Printer support, Troubleshooting, Printers, Hardware, Printer repair Document and update IT procedures and processes Excellent communication skills to effectively interact with end-users and team members Ability to analyze technical problems and provide efficient solutions Prior experience in IT support or a related role is preferred Familiarity with mobile devices (iOS, Android) is a plus Collaborate with team members to analyze and resolve complex technical issues Communicate with team to provide the best customer service and customer support possible Work independently on job site

Requirements:

Reliable Transportation (Uber/Lift not acceptable) Personal Laptop available Able to bend, crawl, stoop, sit, lift and move Onsite customer facing experience. Technical/mechanical hardware repair experience. Demonstrated technical/mechanical aptitude for learning new technology. Demonstrated core competencies of success in this position are: Strong mechanical aptitude, working with tools and various alignment apparatus. Alignment with customer's business needs while maintaining contractual commitments. Ability to logically and systemically technically/mechanically troubleshoot various hardware problems on all devices.

Job Types:

Per contracted job

Full-time Part-time Work Location:

On the road to complete job in required area

Pay:

$130.00 - $350.00 per day depending on job Experience level: 1 year Under 1 year Willingness to travel: 100% (Preferred) Travel to job site in area is required

Schedule:

Monday to Friday If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process. Successful cause and effect understanding of financial perspectives on the business. Strong interpersonal verbal/written skills; especially in person, on a customer site. This is critical to relationship building and expectations. Attention to detail and commitment to administrative responsibilities. Independent thinking while adhering to standard technological/mechanical and business procedures. Ability to quickly and accurately evaluate a technical situation while managing the operational challenges. Working independently and re-prioritization oftasks/events/commitments quickly based on contract, customer and business situations.

Job Type:

Contract Pay:

From $30.00 per hour

Benefits:

Flexible schedule People with a criminal record are encouraged to apply

License/Certification:

Driver's License (Required)

Work Location:

On the road