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VTC Technician and Maintainer
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Hawk Associates
Sierra Vista, AZ (In Person)
$70,000 Salary, Full-Time
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Job Description
Job Requirements Sierra Vista, AZ Top Secret/SCI Polygraph not specified Mid Level Career (5+ yrs experience) $65,000 - $75,000 Job Description Hawk Associates, 520-335-8788 VTC and VoIP Support Specialist with TS/SCI - Ft.
Huachuca, AZ Job Description:
A mission-driven professional with current TS/SCI clearance to support VoIP (Voice over Internet Protocol) and VTC (Video Teleconferencing) for the cutting-edge technology that is currently being employed throughout Ft. Huachuca. Hawk Associates, a Service Disabled Veteran Owned Small Business (SDVOSB), provides Information Technology/Cybersecurity and C5ISR support to the DoD Joint Warfighter, non-DoD Agencies, Government organizations, and Commercial Industry. Join us - dedicated professionals getting the job done right…the first time.Responsibilities:
- Operates VTC suites
- Maintains
DISA IAVM/STIG
compliance of VOIP network devices and Cisco Unified Call Manager (CUCM)- Ensures
DISA IAVM/STIG
compliance of Desktop VTC and Room based VTC equipment- Provides direct customer support of Voice and Video equipment
Requirements:
- Current
TOP SECRET
security clearance with SCI eligibility. Ability to obtain a CI Polygraph after start of employment.- Bachelor's degree with a minimum of 2 years relevant experience OR a Master's degree. An additional 4 years of experience may be substituted in lieu of a degree requirement.
- Basic knowledge and understanding of network typologies and network protocols.
- Knowledge of VTC processes and procedures; have comprehensive AV/VTC skills along with excellent customer support skills.
- Projection systems/display devices
- Switching, routing, and interface technology
- VTC and Audio-conferencing technologies
- Up-to-date awareness of AV and IT technologies and their features
- Ability to operate touch panels
- Ability to read and follow AV system flow diagrams and support documentation
- Excellent interpersonal skills, accuracy, and attention to detail
- Ability to accurately report system health status and identify pending system maintenance requirements with supporting data.
Preferred Qualifications:
- Current CompTIA Security+ CE certification (IAT II or higher)
- Knowledge of Cisco Unified Call Manager
- Knowledge of Cisco and Tandberg Video Teleconferencing equipment
- Knowledge of DISA STIGs and the ability to create STIG checklists group id: 90773828 N Name Hidden Hawk Associates Apply now