VTC Technician and Maintainer

Job Requirements Sierra Vista, AZ Top Secret/SCI Polygraph not specified Mid Level Career (5+ yrs experience) $65,000 - $75,000 Job Description Hawk Associates, 520-335-8788 VTC and VoIP Support Specialist with TS/SCI - Ft.

Huachuca, AZ Job Description:

A mission-driven professional with current TS/SCI clearance to support VoIP (Voice over Internet Protocol) and VTC (Video Teleconferencing) for the cutting-edge technology that is currently being employed throughout Ft. Huachuca. Hawk Associates, a Service Disabled Veteran Owned Small Business (SDVOSB), provides Information Technology/Cybersecurity and C5ISR support to the DoD Joint Warfighter, non-DoD Agencies, Government organizations, and Commercial Industry. Join us - dedicated professionals getting the job done right…the first time.

Responsibilities:

• Operates VTC suites
• Maintains

DISA IAVM/STIG

compliance of VOIP network devices and Cisco Unified Call Manager (CUCM)

• Ensures

DISA IAVM/STIG

compliance of Desktop VTC and Room based VTC equipment

• Provides direct customer support of Voice and Video equipment

Requirements:

• Current

TOP SECRET

security clearance with SCI eligibility. Ability to obtain a CI Polygraph after start of employment.

• Bachelor's degree with a minimum of 2 years relevant experience OR a Master's degree. An additional 4 years of experience may be substituted in lieu of a degree requirement.
• Basic knowledge and understanding of network typologies and network protocols.
• Knowledge of VTC processes and procedures; have comprehensive AV/VTC skills along with excellent customer support skills.
• Projection systems/display devices
• Switching, routing, and interface technology
• VTC and Audio-conferencing technologies
• Up-to-date awareness of AV and IT technologies and their features
• Ability to operate touch panels
• Ability to read and follow AV system flow diagrams and support documentation
• Excellent interpersonal skills, accuracy, and attention to detail
• Ability to accurately report system health status and identify pending system maintenance requirements with supporting data.

Preferred Qualifications:

• Current CompTIA Security+ CE certification (IAT II or higher)
• Knowledge of Cisco Unified Call Manager
• Knowledge of Cisco and Tandberg Video Teleconferencing equipment
• Knowledge of DISA STIGs and the ability to create STIG checklists group id: 90773828 N Name Hidden Hawk Associates Apply now