Configuration Technician I

Configuration Technician I Tempe, AZ Job Details Full-time $21 an hour 15 hours ago Benefits Paid holidays Health insurance On-site gym Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Customer communication Laptop (troubleshooting support) Handling customer inquiries Equipment installation Equipment malfunction troubleshooting Windows Printer (troubleshooting support) Software installation Computer hardware Quality control Server installation macOS Typing Equipment testing 1 year Communication skills CompTIA A+ Entry level Full Job Description iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a Configuration Technician I to join our team. iT1 has been ranked as one of Arizona's Best Places to Work for the past 12 years running in the Small Business category. This role is a great entry-level role in the IT consulting and managed services world. The Configuration Technician I is responsible for both internal and external facing responsibilities. In this position, you will be a critical point of contact between iT1 Consulting and the rest of the organization, as well as iT1's customers, in setting up, configuring, and deploying Client assets. Requirements Set up and configure computers and peripheral based on the scope of work. To accurately diagnose, the problem with a malfunctioning PC, Mac, laptop, printer or other peripheral. Perform quality control on the project assigned. Every project is different - technician is expected to follow instructions per project. Respond to order requests and customer emails to assist in troubleshooting any problems that arise.

Essential Functions:

Imaging laptops and desktops Hardware and software installations and configurations Troubleshooting desktop and laptop hardware and software issues Bench testing refurbished devices such as PC, Monitors, switches, phones etc. Desktop and Laptop repair Server hardware configuration Small office installs

Documentation Job Qualification Requirements:

1-3 years of related experience Excellent communication written and verbal skills A+ or comparable experience Working knowledge of Windows and Mac operating systems Working knowledge of common desktop applications Strong knowledge of desktop and laptop computer hardware Ability to work full-time Occasional travel Dependable transportation Ability to multi-task

Physical Demands:

Lifting or carrying up to 50 lbs. Lift 50 lbs. + Standing for long periods of time Time spent in low postures (crouching, stooping, kneeling, bending) Climbing (ramps, stairs, or ladders) Sit at a computer for 8 hours per day Keyboarding for 8 hours per day Reaching Overhead Near Vision (working with small objects or reading small print) Speaking (communicating information to clients / coworkers)

Job Location:

iT1 Warehouse in

Phoenix, AZ Working Hours:

Monday - Friday 9 AM - 5

PM Hourly Rate:

$21/hour

Benefits Insurance:

Health Insurance, Vision, Dental, and Life Insurance On-site fitness center at the main office

PTO and Holidays:

80 hours of PTO accrual first year,

Paid Holidays Retirement:

401

K Plan Job Type:

Full-time iT1 is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or other characteristics protected by law.