MAC Technician II

MAC Technician II Sharp Solutions inc - 1.8 Denver, CO Job Details Full-time $20.00 - $20.40 an hour 8 hours ago Benefits Dental insurance 401(k) Paid time off Vision insurance Qualifications Teamwork Laptop (troubleshooting support) Equipment installation iOS Windows Analysis skills Patch management Computer hardware Customer relationship management (CRM) systems (technically supported) Trade school macOS Productivity software 1 year Communication skills CompTIA A+ Entry level Active Directory management Full Job Description

JOB RESPONSIBILITIES

Deliver on-site deskside support at the Denver, CO location. Provide hardware and software support for Windows and Mac desktops and laptops. Configure, test, and install printers, scanners, and network copier/printers. Use computer images to install and configure laptops and PCs. Ensure the latest approved BIOS and patches are applied to PCs and laptops. Support users with file shares and permissions issues. Track, log, and report each service request. Perform security vulnerability patching and provide conference room support. Carry out other duties as assigned.

Skills & Experience:

1-2 years of related experience. Six months of experience with a vocational technical school certificate (CompTIA A+ or Apple Support) preferred. Excellent problem-solving skills. Knowledge of Windows operating systems. Strong experience supporting iOS and macOS. Working knowledge of Microsoft Office Suite. Experience in managing Active Directory, including users, groups, and computers. Excellent documentation, collaboration, and communication skills, both written and verbal. Strong analytical skills and a creative, self-starting approach. Ability to interact with all levels of an organization in a professional, diplomatic, and tactful manner.

Pay:

$20.00 - $20.40 per hour

Benefits:

401(k) Dental insurance Paid time off Vision insurance

Work Location:

In person