Desktop Analyst

Hands on experience as deskside/Onsite support/local IT engineer. Strong Microsoft Operating System installation, Asset Mgmt and troubleshooting skills Knowledge of Network Equipments/Devices Strong experience in troubleshooting MS office (Outlook, Word, Excel, Powerpoint etc) Strong desktop support knowledge including hardware, software, and networking concepts

• To take ownership of user problems and be proactive when dealing with user issues
• To log all calls on the call logging system
• Respond to enquiries from staff and help them resolve any hardware or software problems
• Maintain a log of any software or hardware problems detected
• Support users in the use of Computer equipment by providing necessary training and advice
• Administer Hardware maintenance for all desktop IT equipment
• Assists in maintaining the operating system and security software utilised on the network, including the addition of new users to the network and establishment of rights and privileges
• To allocate more complex support issues to the

IT Manager Job Type:

Full-time Pay:

$22.00

• $25.

00 per hour

Experience:

Help desk: 1 year (Preferred)

Windows:

1 year (Preferred)

Work Location:

In person