System Support Technician

About Us Southwest Florida International Airport (RSW) is an award-winning, medium-hub commercial service airport that served more than a record-breaking 11.1 million passengers in 2025 and is one of the top 50 airports in the United States for passenger traffic. Sixteen airlines serve RSW with nonstop service to more than 70 markets, including Canada and Germany. The economic impact of the airport is $8.3 billion annually to the Southwest Florida region and more than 60,000 jobs. Page Field (FMY), an FAA-designated reliever airport, provides services to general and business aviation and accommodated more than 160,000 aircraft operations in 2025. Base Operations at Page Field is an award-winning, fixed-based operator and has been recognized for its customer service and facilities. Terminal Expansion projects are currently underway at RSW to improve the airport travel experience by consolidating the security checkpoints, adding concession space and providing passengers more amenities and options. In addition, a new Concourse E is being constructed with 14 gates, as well as other terminal, landside and airside improvements. The position The anticipated hourly starting rate for the ideal candidate is $26.59 The Lee County Port Authority is seeking a highly motivated individual to join our information technology team. This is a professional, technical position involving maintenance and minor repairs to hardware, software and peripheral equipment, following design or installation specifications on stand-alone and networked personal computers related to the airport terminal systems. The successful candidate will coordinate work with other departments to ensure seamless IT operations. Key Responsibilities Installs personal computers, peripherals and software Provides onsite training to end users for software applications Provides hardware and software troubleshooting and support Conducts proactive support and preventative maintenance of the airport's equipment Monitors supplies and paper stock of airport systems for airlines Performs related work and other duties, as required Is required to be on call 24/7, as assigned Minimum Requirements High school diploma/GED required. Associate's degree in computer science or related field, with a minimum of three years' experience preferred Must have experience working in an enterprise environment with more than 50 computers Must be able to lift and carry equipment up to 60 pounds Must be able to walk up to four miles in an eight-hour interval Must have three years of verifiable experience repairing computer hardware

Emergency Response/Recovery Activities:

Lee County Port Authority personnel are designated by tier levels and may be called upon to assist with an emergency or unforeseen event at any time. Employees may be called to fulfill duties that are outside their normal scope of work to assist in resuming airport operations and flight activities. Please review full job description here