Entry Level IT Infrastructure Professional - FY2026

Jacobs, we challenge what's currently accepted, so we can shape innovative and lasting solutions for tomorrow. Through the delivery of our operations and maintenance services, you'll make it simpler and more seamless for our municipal clients to operate safely and efficiently, empowering communities to focus on what matters most to them - people. As an Infrastructure Network Operations Center (NOC) Technician in Shalimar FL, you will play a vital role in monitoring and maintaining an organization's IT infrastructure to ensure seamless operations and maximum uptime for our clients. You will be responsible for the continuous surveillance of servers, networks, and telecommunications equipment.

Here's What You'll Do:

You will monitor network performance, security systems, and hardware/software environments to proactively identify and address potential issues before they impact business operations. Acting as the first point of contact for technical support, you will troubleshoot and resolve connectivity problems, including IP switching, routing configurations, and firewall management. Your role will involve the installation, configuration, and ongoing maintenance of servers, network devices, and software updates to support infrastructure reliability. You will maintain comprehensive documentation of incidents and repairs, and produce regular reports on network performance, uptime metrics, and system health. When complex technical challenges arise, you will escalate issues to senior engineers and coordinate with field technicians to ensure timely resolution of onsite requirements. Bachelor's degree in Computer Science, Information Technology, or a related field Flexibility to support 24/7 operations, including nights, weekends, and on-call rotations as needed. Ideally, You'll Have Previous internship or relevant experience in IT infrastructure Strong technical knowledge of network infrastructure Excellent problem-solving abilities, and the capacity to work effectively under pressure in a fast-paced environment. Authorization to work in the United States without the need for visa sponsorship, now or in the future Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.