Configurations Tech Level I

Job Title:

Configuration Technician Contract Duration:

3 months, possible extension

Location:

Libertyville, IL Work Arrangement:

Onsite Work Schedule:

5:30am-2pm

Pay:

$22.65 per hour Summary The Technician Level One is responsible for installing and configuring hardware and software on a high volume of computers, printers and other products for customers on a daily basis. This will include un-boxing units to configure and boxing units back up to prepare for shipment. Responsibilities Configure customers systems to their required specifications. Test systems to ensure 100% quality. Maintain minimum monthly productivity goals. Troubleshoot problems with computer systems, including hardware, software and peripheral equipment. Ensure that customers receive the highest level of customer service. Communicate issues concerning customer orders to the area Help Desk or Team Leader. Adhere to safety procedures and guidelines at all times. Perform any additional duties assigned by management. Minimum Qualifications High School diploma or GED. A + Certification or an equivalent combination of education and experience with the ability to demonstrate knowledge. Other Required Qualifications Analytical skills and the ability to solve problems Ability to quickly learn about new technology and keep pace with an ever-changing industry Ability to assemble and disassemble computer equipment, mechanically inclined Obtain certifications and continually learn new technology. Preferred Qualifications Net+ Certification Knowledge of computer components and configuration of various types of computers, as demonstrated by previous experience building and installing computers Basic knowledge of CDW's internal systems #LI-MS1