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Desktop Analyst

Job

R4solutionsinc

Indianapolis, IN (In Person)

$44,000 Salary, Full-Time

Posted 3 days ago (Updated 16 hours ago) • Actively hiring

Expires 6/12/2026

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Job Description

Hands on experience as deskside/Onsite support/local IT engineer. Strong Microsoft Operating System installation, Asset Mgmt and troubleshooting skills Knowledge of Network Equipments/Devices Strong experience in troubleshooting MS office (Outlook, Word, Excel, Powerpoint etc) Strong desktop support knowledge including hardware, software, and networking concepts
  • To take ownership of user problems and be proactive when dealing with user issues
  • To log all calls on the call logging system
  • Respond to enquiries from staff and help them resolve any hardware or software problems
  • Maintain a log of any software or hardware problems detected
  • Support users in the use of Computer equipment by providing necessary training and advice
  • Administer Hardware maintenance for all desktop IT equipment
  • Assists in maintaining the operating system and security software utilised on the network, including the addition of new users to the network and establishment of rights and privileges
  • To allocate more complex support issues to the
IT Manager Job Type:
Full-time Pay:
From $44,000.00 per year
Benefits:
401(k) Health insurance Paid time off
Work Location:
In person

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