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Desktop / Network Support Technician

Job

Sigma Systems, Inc.

Boston, MA (In Person)

$72,800 Salary, Full-Time

Posted 4 days ago (Updated 1 day ago) • Actively hiring

Expires 7/4/2026

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Job Description

Desktop / Network Support Technician Sigma Systems, Inc. - 3.7 Boston, MA Job Details Full-time From $35 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Bilingual Multilingual Microsoft Office Computer hardware Hindi Desktop administration Full Job Description Desktop / Network Support Technician (Confidential Government Client)
Location:
Boston, MA (Onsite - Financial District)
Duration:
Approximately 1
Year Contract Start:
End of June 2026
Work Authorization:
Must be authorized to work in the U.S. Sigma Systems is seeking an experienced Desktop / Router / Network Support Technician for a long-term onsite engagement supporting a confidential international governmental office located in downtown Boston. The ideal candidate will have strong hands-on experience supporting end users, troubleshooting desktop environments, and maintaining network/router connectivity within secure or professional office settings.
Responsibilities:
Provide onsite desktop and technical support to office staff and end users Troubleshoot hardware, software, printer, and connectivity issues Support routers, switches, Wi-Fi, and basic network infrastructure Install, configure, and maintain laptops, desktops, peripherals, and mobile devices Perform user account support and system troubleshooting Escalate and coordinate complex technical issues as needed Maintain documentation and support tickets Assist with office technology setup, upgrades, and ongoing maintenance
Qualifications:
Experience in desktop support, help desk, or IT support environments Knowledge of networking fundamentals, routers, switches, and connectivity troubleshooting Experience supporting Windows environments and Microsoft applications Strong troubleshooting and customer service skills Ability to work independently in an onsite setting Prior experience in government, embassy/consulate, secure facilities, or international organizations is a plus Multilingual abilities are a plus
Preference:
Preference may be given to candidates familiar with Indian languages/cultural environments due to the nature of the supported office environment
Location:
Onsite near downtown
Boston Duration:
12-month contract
Start Date:
Targeting late
June Job Type:
Full-time Pay:
From $35.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Due to the governmental nature of this position, you must be US Citizen or Green Card, are you?
Language:
Hindi (Required)
Work Location:
In person