Network Infrastructure Intern

The Massachusetts Port Authority is Going Above and Beyond for your career. We are a dynamic organization that connects people and businesses to the global community by air, land, and sea. Our employees are essential in moving planes, cargo and cruise ships safely, efficiently and sustainably. We are an economic engine, managing real estate assets where people live, work, and play. Together, the properties we own and operate generate $20 billion for the region's economy. As the digital heartbeat of our organization, the Information Technology (IT) Department fuels the seamless operation of Massport. Driven by our commitment to excellence, we harness the power of technology to solve real-world challenges and enable the organization to achieve its business goals with exceptional efficiency. Our team embraces development and diversity, constantly seeking new opportunities for innovation and growth, to help shape the future of our agency and set new standards for excellence. The Network Infrastructure & Systems Intern will assist in maintaining and operating the organization's enterprise network and storage environments. This role provides hands-on exposure to high‑availability, secure IT infrastructure in a large, mission‑critical environment while supporting both daily operations and project-based initiatives.

ESSENTIAL JOB RESPONSIBILITIES

Assist with monitoring network and system performance, availability, and security alerts. Support documentation of network configurations, system changes, and infrastructure diagrams using tools such as NetBox. Assist with network refresh and upgrade projects, including equipment staging, racking, cabling, and labeling under supervision. Support basic troubleshooting of network, storage, and connectivity issues and escalate as appropriate. Assist with routine maintenance tasks such as hardware checks, patching support, and validation testing. Participate in site surveys, Wi‑Fi testing, and physical infrastructure assessments across Massport facilities. Help maintain accurate inventories of network, storage, and systems assets. Support compliance and security activities, including log reviews and access verification tasks. Collaborate with IT infrastructure, security, and operations teams on cross‑functional initiatives.

EDUCATION, SKILLS & COMPETENCIES

Currently pursuing a degree in Information Technology, Computer Science, Network Engineering, or a related field. Interest in enterprise infrastructure, virtualization, and security best practices. Eagerness to learn in a 24/7 operational environment.

WORK SCHEDULE AND OTHER REQUIREMENTS

This position is based at our Logan Office Center. Ability to work a 37.5-hour work week. Must be at least 18 years of age at time of application. Ability to pass Massport's pre-employment-controlled substance test and background checks.

WHAT WE OFFER

Collaboration with colleagues at all levels of leadership from all different disciplines, from Aviation to Maritime and beyond. Every day is different at Massport and the breadth of our impact on the Massachusetts region through our facilities provides many opportunities for our employees to grow, learn, and explore the many areas of our business. Our business is all about connecting. We support and take pride in the employees that make those connections possible each and every day. Work/life balance A supportive and inclusive culture Opportunities for growth Providing safe, healthy, and secure work environment Supporting the people and businesses of New England Achieving results and having positive impact Being good neighbors in the communities we serve Protecting the environment