Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Network Operations Center Technician (NOC)
Job
Visionary Technologies Inc
Columbia, MD (In Person)
$59,097 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
57
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Job Requirements Columbia, MD Top Secret/SCI Full Scope Polygraph Entry Level (less than 2 yrs experience) $50,000
- $60,000 Job Description U.S. citizenship, Cleared (Full scope poly) Fulltime Looking for: Week One
- M/W/F
- 7pm-7am Week Two
- T/TH
- 7pm•7am Role Details •
Shift:
Rotating 24x7 coverage, 12 hour shifts (nights, weekends, and some holidays required)Location:
Columbia Md.Experience Level:
Entry to Mid-Level, We will train you. Required Skills- Monitor enterprise-grade network management systems (e.g., SolarWinds)
- Identify alarms, performance degradation, and anomalous behavior
- Validate alerts and distinguish false positives from service-impacting events Incident Management
- Create, update, and manage trouble tickets in systems such as ServiceNow, Jira, or Remedy
- Perform initial triage to determine severity, impact, and escalation path
- Escalate incidents in accordance with documented runbooks and SLAs
- Maintain accurate timestamps and event logs for auditability Technical Troubleshooting (Tier 1 Scope)
- Perform basic Layer 1-2 diagnostics: o Interface status verification o Remote power cycling o Loopback testing o Port resets o Fiber/copper connectivity validation
- Review device logs and interface statistics
- Identify when escalation to Tier 2/Engineering is required Communication & Coordination
- Act as primary operational contact during incidents
- Provide timely, clear status updates to internal teams and customers
- Coordinate with field technicians, carriers, and third-party providers
- Participate in bridge calls during high-severity outages Documentation & Process Discipline
- Maintain detailed incident notes and resolution summaries
- Update internal knowledge base and runbooks as needed
- Follow established change management and escalation procedures
- Support compliance and audit documentation requirements group id: 10515136 N Name Hidden Recruiter Apply now