Technical Support Technician

Technical Support Technician at Collabera Technical Support Technician at Collabera in Walkersville, Maryland Posted in about 21 hours ago.

Type:

full-time

Job Description:

Job Description:

Job Title:

Technical Support Technician (ID Technicians)

Duration:

6-month contract (potential extension/conversion)

Location:

Frederick, MD (Onsite)

Range:

$23/hr - $24/hr

Key Responsibilities:

Monitoring the queue for new requests, changes or project Plan and implement assigned project as per defined processes and standards Estimate project requirements in terms of time, cost and resources Follow change management guidelines during the execution of projects work with vendors as needed for the projects and monitor their work collaborate with cross functional teams including network TPM and engineers remain updated about the new technologies, processes and designs follow safety and security standards Troubleshoot network or physical component issues as needed during deployment Communicate with stakeholders and share regular updates

Qualifications:

Basic Networking knowledge Understand TCP/IP networks, DHCP, Static IP Basic Cabling (Fiber Optic - single mode and multimode) Knowledge Basic hardware and IT system understanding Understand setting up servers (rack installation, wiring servers, cable installation) Can lift and rack equipment up to 40 pounds Reliable transportation Nice to

Have:

Experience working in a data center environment Time Management/Project Management skills Able to schedule heavy activities and meet timelines Strong work ethic

Education/Certifications:

Bachelor's degree in a related type field.