Test Center Administrator

Description We are looking for a dedicated Test Center Administrator to join this team in Jefferson City, Missouri. In this long-term contract role, you will be responsible for ensuring a secure and detail-oriented testing environment while delivering exceptional customer service.

Responsibilities:

• Greet examinees upon arrival and verify their identification in accordance with established protocols.
• Conduct security checks, including the use of wands, to maintain a secure testing environment.
• Monitor candidates continuously during exams to uphold testing standards and address any issues promptly.
• Maintain and safeguard all test materials and ensure the security of the test center at all times.
• Document and report any incidents or occurrences that deviate from company guidelines.
• Provide flexibility in scheduling to accommodate operational needs.
• Represent the organization's values and mission while delivering excellent service.
• Assist with digital fingerprint scanning and recording when applicable.
• Ensure the proper setup and maintenance of testing equipment and computers in the lab.
• Escort candidates to and from the testing room as required, ensuring compliance with procedures. Requirements
• High school diploma or equivalent; college experience is a plus.
• A minimum of one year of in-person customer service experience, such as in retail, call centers, or restaurants.
• Strong communication skills with the ability to interact professionally with candidates and colleagues.
• Proficiency in Windows-based applications, including Office and web browsers.
• Ability to write clear and detailed reports and correspondence.
• Physical capability to bend, stoop, and lift up to 40 pounds, and remain stationary for extended periods.
• Ability to navigate tight spaces and maintain safety protocols while handling computer equipment.

TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .