Technology Technician

Technology Technician Randolph County School System Administrative Office - Asheboro, North Carolina This job is also posted in Randolph County School System Job Details

Job ID:

5647729

Application Deadline:

Posted until filled

Posted:

Apr 15, 2026 4:00 AM (UTC)

Starting Date:

To Be Determined Job Description 8 hours daily/ 12 months #000658 POSITION TITLE Technology Technician

SCHOOL/DEPARTMENT

Information Systems & Technology SALARY Salary Grade 68 plus supplement

FLSA STATUS

Exempt

REPORTS TO

Director of Information Systems

SUPERVISES

None

WORK WEEK SCHEDULE

Monday - Friday, evening and weekends as necessary

WORK HOURS

40 NUMBER

OF MONTHS PER YEAR

12

POSITION PURPOSE:

The Technology Technician is responsible for installing requested computer equipment in school and office locations, troubleshooting equipment problems, and repairing or arranging for the repair of faulty equipment. Work involves providing technical support and expertise concerning various types of computer software. Work also involves providing training for employees in the use of technology. The Technician II must exercise tact and courtesy with co-workers, school administrators, and supervisors

MINIMUM QUALIFICATIONS

KNOWLEDGE, SKILLS, AND

ABILITIES

Working knowledge of computer hardware and common software applications. Working knowledge of Windows and common computer operating systems General knowledge of software copying rights of the school system Some knowledge of networking concepts Some knowledge of the current literature, trends and developments in the field of technology Ability to install and set up software packages that meet the needs of users Ability to systematically determine the source of computer problems and take appropriate action Ability to perform initial installations or upgrades of computer hardware Ability to train users on the use of equipment and various programs Ability to maintain complete and accurate records Ability to establish and maintain effective working relationship as necessitated by work assignments

EDUCATION, TRAINING, AND EXPERIENCE

Associate's degree from an accredited institution in a computer related field Three (3) to five (5) years of experience directly related to the duties and responsibilities specified Any equivalent combination of training and experience that provide the required knowledge, skills and abilities

CERTIFICATION AND LICENSE REQUIREMENTS

Must possess a valid driver's license issued by the NC Department of Motor Vehicles

PREFERRED QUALIFICATIONS

Experience working in technology in a public school setting Bachelor's Degree from an accredited institution in Computer Science or Engineering Strong knowledge of computers and related technologies General knowledge of components of local area networks Ability to communicate effectively with all levels of technology users

ESSENTIAL DUTIES AND RESPONSIBILITIES

Assist with the installation of hardware, software, and related peripherals for the Central Office Ensure the maintenance of all computers, software, and LAN by monitoring performance Work closely with school technology staff and offer assistance when necessary Upgrade hardware and software Make recommendations regarding upgrades and replacement of technology-related equipment Read and interpret schematics, writing diagrams, and manuals Install Interactive Boards, printers, and other technology related classroom and office items Operate standard and specialized electronic devices in testing and troubleshooting computers and other technology-related equipment Attend class and seminars to enhance knowledge of equipment and operating systems Maintain strong knowledge of computers and related technologies Maintain general knowledge of components of LAN Understand mechanical, electrical, and computer principles as applied to the repair and maintenance of computers and peripherals Communicate effectively with all levels of technology users Send out Windows Updates each week

PHYSICAL DEMANDS

Must be physically able to operate a variety of computers and their peripheral equipment; hand tools, such as screwdrivers and pliers; air compressors, volt meters, and common office machines such as copiers, etc. Must be physically able to operate a motor vehicle. Must be able to exert up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull, or otherwise move objects. Physical demand requirements are those for Medium Work.

WORK ENVIRONMENT

Employees in this position are required to work in indoor and outdoor environments, and come into direct contact with RCSS staff, students and the public.

ACKNOWLEDGEMENTS

The following signatures acknowledge that the supervisor has verified the accuracy of the position description, has discussed position requirements with the employee, and has advised the employee of work performance expectations Reviewed by: Employee's Signature Date Approval by: Supervisor's Signature Date The completed and signed position description shall be maintained at the employee's work location, shall be reviewed with the employee by his or her immediate supervisor, should be revised as required, and shall serve as the basis for all required evaluations.

DISCLAIMER

The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills that may be required of the employees assigned to this position. This description may be revised by the supervisor, with HR review and approval, any time.

Position Type:

Full-Time Job Requirements Citizenship, residency or work visa required