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Infrastructure Design Technician

Job

Kelly Telecom

Charlotte, NC (In Person)

Full-Time

Posted 1 week ago (Updated 1 day ago) • Actively hiring

Expires 7/25/2026

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Job Description

Our client is looking for an Infrastructure Design Technician for a 5-month contract and will be working remotely. Join the team at this advanced technology communications provider that's been around for nearly a century and be part of a mission to improve people's opportunities by connecting them to the power of the digital world.
Contract Duration:
5 Months Required Skills & Experience At least 2 years of TIRKS experience, including functional knowledge and circuit-level understanding. Hands-on design experience. Functional knowledge and circuit-level understanding Knowledgeable and proficient in complex provisioning requirements, technologies, and delivery. Working knowledge of equipment elements and solutions across switched and special access, Optical Ethernet solutions, local loop and long-haul transport in the telephony network, and Access and provision of DACS cross-connects. Knowledge of optical networking equipment such as Ciena, Fujitsu, and Alcatel/Lucent. Knowledge of telecommunications inventory systems such as TIRKS, OmniVue, WMS, WFMT, BOSS Knowledge of inside plant fiber optic structured wiring design, construction, and operations. Excellent written and verbal communication skills. Able to demonstrate teamwork, strong problem-solving, and analytical skills Self-Motivated and works independently to achieve KPI expectations. Able to follow established procedures to fulfill order requirements accurately and efficiently. Exhibit continual learning and development by improving job skills through on-the-job training and all available learning pathways Robust technical understanding of voice, data, Ethernet products, and related equipment, as well as keeping up with new products or product changes and procedures/design consumption rules. Expert understanding of design, including both on-net and off-net routing requirements. Ability to work in multiple design systems, both legacy and next generation. Ability to quickly evaluate challenges and make recommendations for remediation. Attention to detail to ensure entrance and exit criteria are met in accordance with the customer's expectations. Desired Skills & Experience Experience with OmniVue . Previous experience designing infrastructure circuits in a telecommunications network. What You Will Be Doing Daily Responsibilities Responsible for internal network order fulfillment and designing circuit paths and equipment loads within the network. Within the design responsibilities, accountable for producing an accurate design layout record that demonstrates an understanding of the network, and documentation to support network failures and maintenance activity. Designs/Redesigns Layer 1 circuit layout records in the TIRKS database to accurately reflect the network build, including DWDM, SONET, TDM, Ethernet, and IP across the Network. Resolve any inventory discrepancies in accordance with the
EIRG/FIRG
database and job aides. Collaborate with Planning and Engineering to build and provision equipment and infrastructure circuits that support our customers' needs. Understand the fiber cable configurations in relation to the above solutions. Maintain and Support Network Infrastructure records in all applicable applications. Demonstrate ability to efficiently and accurately design and process internal network orders. Process orders according to SLAs. On-time performance and quality standards. Manage the assigned queue, demonstrating strong time management skills and commitment to customer excellence. Provide technical support to internal and external customers for engineering, installation, and testing as required for the successful completion of all network orders. Perform project-based duties based on organizational growth demands. Applicants must be currently authorized to work in the US on a full-time basis now and in the future.