Jr-Mid Level VTC Technician
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General Dynamics Information Technology
Albuquerque, NM (In Person)
$46,586 Salary, Full-Time
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Job Description
Share Salary Not Available
Position range in Albuquerque MSA $36k
As a part of GDIT's mission-driven team, you will implement solutions, diagnose challenges, and drive operational efficiencies across complex environments while collaborating with cross-functional teams.
Expertise in command-line interfaces and scripting languages (e.g., Bash, Python, or Perl).Experience with configuration management tools (e.g., Ansible, Puppet, Chef).Familiarity with virtualization technologies like VMware, KVM, or Hyper-V and cloud platforms like AWS or Azure.
Networking knowledge (e.g., TCP/IP, DNS, DHCP, NFS, and firewalls).
Hands-on experience with containerization tools (e.g., Docker, Kubernetes).Familiarity with security and compliance frameworks (DISA STIGs, NIST, CIS benchmarks).
Why Join GDIT?At GDIT, your skills and experience will play an integral role in advancing mission-critical operations.
Be Part of Something BiggerJoin GDIT to combine your Linux expertise with opportunities to make a meaningful impact on critical IT operations.#WeAreGDIT #
- $57k Per Year Jr-Mid Level VTC Technician General Dynamics Information Technology
Occupation:
Computer User Support SpecialistsLocation:
Albuquerque, NM- 87144 Positions available: 1 Job #: 289509266
Source:
NLXPosted:
03/21/2026Web Site:
usnlx.comJob Type:
Full Time (30 Hours or More) Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Work Onsite Full Time Schedule Full Time Job Description Help for Job Description. Opens a new window.Req ID:
RQ216977
Type of Requisition:
Regular Clearance Level Must Be Able toObtain:
NonePublic Trust/Other Required:
OtherJob Family:
Network and TelecommunicationsSkills:
Audiovisual Equipment,Communication,TeleconferencingExperience:
3 + years of related experienceUS Citizenship Required:
YesJob Description:
Video Teleconferencing (VTC) Technician Transform technology into opportunity as a Video Teleconferencing (VTC) Technician with GDIT. A career in enterprise IT means helping connect and support systems that matter. At GDIT, you'll contribute to the delivery of reliable collaboration technology and play a meaningful role in supporting how agencies operate. As a VTC Technician, you will help ensure today is safe and tomorrow is smarter by supporting VTC and conference room technologies for the Department of Energy, National Nuclear Security Administration. This role focuses on hands-on support, system upkeep, and assisting users with VTC solutions. Job Summary- Support daily operation of MS Teams-based VTC and conference room systems
- Configure rooms and equipment to meet requirements for scheduled conferences
- Operate and troubleshoot VTC and conference room equipment, escalating issues when needed
- Perform routine checks and basic performance testing to ensure systems operate correctly
- Assist with installing and upgrading VTC systems and conference room technologies
- Provide on-site support for VTC and presentation events, verifying system functionality and assisting with setup
- Conduct regular equipment spot checks to confirm readiness
- Troubleshoot common issues with hardware, network connections, and software configurations
- Respond to trouble tickets within established Service Level Agreements (SLAs)
- Provide basic user training and support
- Help maintain accurate asset tracking and inventory records
- Perform other duties as assigned Requirements
- Follow established policies, procedures, and training requirements
- Complete required orientation and competency programs
- Participate in team meetings and support process improvement when appropriate
- Provide excellent customer service and communicate effectively with users
- Support new personnel by assisting with basic orientation or knowledge sharing when needed
- Strong analytical and troubleshooting skills
- Ability to work independently on routine tasks and collaborate effectively within a team What You'll Need to Succeed
Education:
Associate's Degree (or equivalent experience)Experience:
3-5 years of related experience in VTC support, IT support, or system administrationTechnical Skills:
Basic system administration, VTC support, end-user troubleshootingClearance:
DOE Q or TSAbilities:
Strong communication, organization, and problem-solving skillsLocation:
Albuquerque, NM- US Citizenship Required The likely hourly rate for this position is between $29.75
- $40.
- 2 weeks ago GDIT is seeking an experienced Linux Systems Administrator to support critical IT operations for federal government projects.
As a part of GDIT's mission-driven team, you will implement solutions, diagnose challenges, and drive operational efficiencies across complex environments while collaborating with cross-functional teams.
Key Responsibilities:
System Administration:
Install, configure, manage, and maintain Linux systems, including servers, virtualization platforms, and cloud computing environments.Performance Optimization:
Monitor system performance, conduct capacity analysis, and address bottlenecks to ensure system efficiency and availability.System Security:
Implement security measures, conduct audits, and ensure compliance with organizational and federal security requirements.Troubleshooting & Problem Resolution:
Use advanced diagnostics and troubleshooting skills to resolve system issues, ensuring minimal downtime.Automation:
Develop and maintain scripts and automation tools to streamline repetitive tasks and improve operational productivity.Patch Management:
Maintain systems by performing software updates, patches, and upgrades while testing functionality and compatibility.Infrastructure Documentation:
Create and update system documentation to include configurations, processes, and procedures.Collaboration:
Partner with application teams and other IT stakeholders to support system-level integration, patch workflows, and maintenance activities.Scalability & Efficiency:
Drive innovation to scale infrastructure capabilities while enhancing system operability.Minimum Qualifications:
Education:
Bachelor's degree in Information Technology, Computer Science, or a related field.Experience:
12+ years of hands-on Linux systems administration experience across enterprise environments.Technical Competencies:
Deep proficiency in Linux operating systems such as Red Hat, CentOS, or Ubuntu.Expertise in command-line interfaces and scripting languages (e.g., Bash, Python, or Perl).Experience with configuration management tools (e.g., Ansible, Puppet, Chef).Familiarity with virtualization technologies like VMware, KVM, or Hyper-V and cloud platforms like AWS or Azure.
Networking knowledge (e.g., TCP/IP, DNS, DHCP, NFS, and firewalls).
Preferred Qualifications:
Certifications:
Red Hat Certified Engineer (RHCE), Linux Professional Institute Certifications (LPIC-2/LPIC-3), or equivalent.Hands-on experience with containerization tools (e.g., Docker, Kubernetes).Familiarity with security and compliance frameworks (DISA STIGs, NIST, CIS benchmarks).
Work Location:
Albuquerque, NM ,Germantown, MDSecurity Clearance:
DOE Q or TS Clearance is required.Citizenship:
US Citizenship required.Why Join GDIT?At GDIT, your skills and experience will play an integral role in advancing mission-critical operations.
Career Growth:
AI-powered tools and internal mobility programs to support your professional development.Comprehensive Benefits:
Competitive pay, health and wellness packages, 401(k) company match, and generous paid time off.Workplace Innovation:
Access to cutting-edge technologies and a culture focused on advancement, teamwork, and innovation.Community Impact:
Participate in a diverse and collaborative environment recognized for driving excellence.Be Part of Something BiggerJoin GDIT to combine your Linux expertise with opportunities to make a meaningful impact on critical IT operations.#WeAreGDIT #
NNSAITOPS
General Requirements (Outer) Skills (Inner) Specialized (Center) 0% Occupation 0% Education 0% Work Experience 0% Location 0% Salary N/A Job Skills N/A Shift N/A Min. Age N/A Drivers Lic. N/A DL Endorsements N/A Typing N/A Security Clearance N/A Language This chart is used to compare your background against this job to help to determine if you would be a good fit for this position. You match 0% of the General Job Requirements. You match 0% of the Skills Required, and you match 0% of the Specialized Job Requirements. End of interactive chart. View Share VTC Technician General Dynamics Information Technology, Inc. Albuquerque, NM Computer User Support Specialists Regular National Labor Exchange- 2 weeks ago
Req ID:
RQ216359
Type of Requisition:
Regular Clearance Level Must Be Able toObtain:
None Public Trust/Other Required:
Other Job Family:
Network and Telecommunications Skills:
End User Support,Problem Resolution,Technical Issues,Video Teleconferencing (VTC)Experience:
8 + years of related experienceUS Citizenship Required:
Yes Job Description:
Transform technology into opportunity as a Video Teleconferencing (VTC) Tech with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiators. As VTC Tech you will help ensure today is safe and tomorrow is smarter. Our work depends on VTC Tech joining our team to evolve and maintain network infrastructure for the Department of Energy, National Nuclear Security Administration. The VTC technician requires a minimum of 8 years of experience in VTC , system administration or end user support. The role involves daily management of VTC and conference room systems, supporting the upgrade and installation of new conference rooms and troubleshooting technical issues. The technician is responsible for ensuring the functionality of VTC equipment, supporting conferences, and resolving any issues that arise during operations. This position also includes mentoring junior technicians, maintaining government asset inventory, and performing user training.Job Summary:
- Responsible for daily management of MS Teams based VTC and Conference Room systems
- Resolve problems and configure rooms to meet requirements for scheduled conferences.
- Operate and troubleshoot VTC and conference room equipment, initiating trouble tickets for external support when needed.
- Perform routine performance testing to ensure VTC equipment operates at optimal performance and capacity.
- Support the installation of new or upgrades of existing VTC systems
- Serve as a Tier 2+ technician, handling uncommon incidents or requests outside the standard scope.
- Support VTC and Presentation Conferences, verifying functionality, assisting with setup, and troubleshooting during conferences.
- Perform spot checks of equipment to verify functionality on a scheduled basis.
- Troubleshoot Codec hardware, network, VLAN, software configurations, and inter-device connections.
- Respond to and resolve trouble tickets within the required Service Level Agreement (SLA).
- Provide user training and mentor junior VTC technicians.
- Maintain an accurate and complete government asset inventory.
- Other duties as assigned.
Requirements:
- Ensure compliance with command training and employment requirements in accordance with all established policies and guidelines.
- Complete orientation and competency verification programs in line with departmental guidelines.
- Participate in functions and meetings as assigned, providing relevant and timely information to assist with decision-making and process improvement.
- Engage in customer service initiatives and training when required.
- Assist with the orientation, training, and performance evaluation of newly assigned personnel as appropriate.
- Strong analytical skills.
- Ability to work independently with minimal supervision while fostering a cohesive team environment.
WHAT YOU'LL NEED TO SUCCEED
Education:
Associate's Degree (Substitutions will be based on additional years of experience)Experience:
8+ years of related experienceTechnical Skills:
System Administration, Video Teleconferencing Services, End User Support, Troubleshooting/Problem SolvingSecurity Clearance Level:
DOE Q or TSSkills and Abilities:
Written and Oral Communication, Leadership, Strategic Planning, Organization, Problem Solving,Location:
Albuquerque, NM- US Citizenship Required #
NNSAITOPS
The likely hourly rate for this position is between $40.35- $54.
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