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Field Support Level 1

Job

Mitchell Martin Inc

New York, NY (In Person)

$47,840 Salary, Full-Time

Posted 3 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 7/2/2026

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Job Description

Title:
Field Support Level 1
Location:
New York, NY Position Type :
Contract Compensation Pay Range:
$20.00-$26.00 Per Hr Description Provide IT support for outpatient radiology centers and call centers. Support users with various systems and equipment. Address issues reported through multiple channels. Work under the guidance of IT Operations leadership. Recommend improvements for workflows and systems. Key Responsibilities Collaborate with leadership to assess hardware and software needs. Resolve issues, service tickets, and projects in the designated area. Install, configure, and troubleshoot hardware and software. Maintain a strong working knowledge of supported equipment and systems. Work with vendors to escalate and resolve issues. Qualifications Bachelor's or Associate's degree in a related technical field. Strong operational and analytical abilities with excellent communication skills. In-depth knowledge of PC, printer, and network operations. High proficiency in problem determination and resolution. Ability to travel between sites as needed with a valid driver's license. Core Technologies PC | Printer | Network Operations | LAN/WAN Security |
Microsoft Office Products Contact Authorization:
By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here https://www.mitchellmartin.com/privacy-policy . Onboarding Expectations Learn more about our Onboarding Process here https://youtu.be/rjV_NFYjyY4 EEO Statement Learn more about our EEO policy here https://www.mitchellmartin.com/eoe-statement