Field Technician

We are seeking a skilled Field Operations Technician to provide comprehensive end-user support across office and manufacturing environments. This role combines hands-on technical support with remote troubleshooting to ensure reliable, efficient technology operations. The ideal candidate is customer-focused, technically versatile, and capable of supporting a wide range of IT systems and infrastructure. 100% Onsite, will need to travel to multiple locations Bayport, Cottage Grove & Oak Park Heights.

Installs and configures personal computer systemsManages IT Incident queue and has the ability to work level

I / II / III

technician problems as neededIdentify, evaluate, and validate new hardware and software opportunities for company benefit, with an eye on cost savingsKnowledge with System Center Configuration Manager (SCCM) and its components; Install, configure, monitor, support, optimize, and administerMaintain and support Windows Active Directory domain, ensuring security and availability of user logins, ACL permissions, Group Policies, and network printing, according to corporate policies and requirementsCreate and maintain documentation for company Knowledge Base, as it relates to both end-users and IT staff, using appropriate and effective communication techniques for bothPerforms on-site or remote desktop support of end-usersOther duties as assigned.