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Technical Specialist - Hybrid

Job

A.C. Coy

Remote

Full-Time

Posted 3 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 6/16/2026

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Job Description

Overview Location:
Pittsburgh, PA•
Hybrid Job Type:
Full Time / Contract to
Hire Work Authorization:
No Sponsorship The A.C.Coy company has an immediate opening for a Technical Specialist. Ideal candidates must have 5+ years of prior Service Desk or Operations support experience. Must be available to work second shift (3pm
  • 11pm).
Responsibilities Operations team provides 24X7X365 on-site support Ensure all hardware/software problems/Infrastructure issues are logged (tickets) and the teams are notified Perform equipment/network/fiber installs and decommissions Handle production changes and system turnovers
Qualifications Education:
Bachelor's degree
  • Preferred Experience Required:
    IT Service Desk or Operations support
  • 5+ years Windows 10/11, Active Directory, Ticketing system (Any will be considered)
  • 5+ years Installation and decommissioning of equipment/network/routers/servers Documentation experience
  • able to provide detailed write up of problem and resolution