IT Technician / Assistant

IT Technician / Assistant

ACCRA-FAB INC - 3.1

Liberty Lake, WA Job Details Full-time $20 - $23 an hour 3 days ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance Life insurance Referral program Qualifications Customer communication Customer service ISO standards Equipment troubleshooting Windows Printer (troubleshooting support) Software installation Technology security practices System maintenance SQL Network cabling Computer hardware Problem-solving Hardware support WAN Organizational skills Trade school Quality standards in production Productivity software Scissor lift Communication skills Entry level Mobile devices Database software proficiency Full Job Description

POSITION TITLE

: IT Technician / Assistant

PRIMARY FUNCTION

Accra-Fab, Inc. is a Contract Manufacturer specializing in Precision Sheet Metal Fabrication, Machining, Assembly and Finishing, based in Liberty Lake, WA, that serves many industries including Aerospace, Power Distribution, Test and Measurement, Medical, etc. This position will provide general computer help desk type support to keep systems operational, as well as, some infrastructure work and a variety of support projects. This is an entry level position and we are looking for a sharp, motivated individual that is a quick learner and likes to be productive.

DUTIES/RESPONSIBILITIES

:

• Configure desktop PC's and mobile devices such as tablets and smartphones.
• Install hardware and software.
• Running new or moving/maintaining existing network cables and drops.
• Problem solve issues with hardware, software, or peripheral equipment such as printers, scanners, fax machines, etc.
• Work with end-users to determine needs and identify and resolve system issues.
• Perform related duties and responsibilities as assigned.
• Ensure compliance with and follow documented Quality/ISO/AS9100C procedures as well as company and department policies.
• Project work including investigation of, and communications with, outside vendors.

SKILLS/ABILITIES

• Able to apply technical support using standard best practices.
• Skills in performing routine hardware maintenance and troubleshooting on various computers, monitors, scanners, fax machines, etc.
• Aware of security best practices and how to protect network and hardware from malicious attacks.
• Basic knowledge of hardware components and how they relate relevant to Local Area Networks (LAN's).
• Understanding of PC and server hardware support, software applications design, and networks.
• Strong communication and customer service skills.
• Strong organization skills (for both physical items and digital information)

MINIMUM TECHNICAL REQUIREMENTS

• PC Lan/Wan technical experience in a Windows and Microsoft Office environment.
• SQL Database/Reporting knowledge a plus.
• Some technical education preferred.

PHYSICAL/SENSORY REQUIREMENTS

• Physical activity includes moving and setup of computer systems.
• Ability to lift up to 40 pounds.
• Ability to bend, stoop and lift.
• Ability to use scissor lifts and ladders.

Job Type:

Full-time Pay:

$20.00 - $23.00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance

Experience:

Windows:

2 years (Preferred)

Work Location:

In person