Job Description
Field Network Technician
Department:
Service - Tech
Location:
Seattle, WA Pacific Office Automation (POA) is the largest independently owned office technology dealer in the United States. Since 1976, we've expanded to 30+ branches across 11 western states—including Oregon, Washington, California, Arizona, New Mexico, Nevada, Utah, Idaho, Colorado, Texas, and Hawaii. We partner with leading manufacturers like Canon, Konica Minolta, Sharp, HP, Ricoh, and Lexmark, delivering cutting-edge business solutions with unbeatable customer service. At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure. Position We are currently seeking a Network Technician with a passion for technology at our branch in Seattle,WA. Our ideal candidate will be energetic, have experience with problem-solving, and have the ability to meet urgent deadlines while maintaining accuracy. Essential Job Duties Connecting/installing office equipment to our customer's network
Set-up printing, scanning, scanning to e-mail, scanning to FTP, etc. Ensuring customer satisfaction
Remote troubleshooting and diagnosis of network connectivity issues Qualifications Professional networking
Net +
Good understanding of Windows Server environments (SBS,2008 R2 & 2012R2)
Advanced knowledge of networking protocols and concepts (Routing, Ports, TCP/IP, Network analysis tools)
Knowledge and hands-on experience providing support to users using Windows 7, Windows 8, Windows 10, and other mainstream Microsoft applications
Proficient with all Apple products
Strong communication skills and ability to work cohesively with clients
Ability to travel locally to different clients Benefits Advancement and growth into leadership roles
Team-player environment
DOE:
$22-24/ HR
Medical/Dental/Vision/Life insurance plans
Matched 401k
PTO, Vacation, Sick Leave
FSA/HSA programs
Company car for work and personal use Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees' differences because we know that diversity makes us stronger. #LI-Onsite