059-CLS-03-26: Technology Support Specialist (TSS) @ District Wide

POSITION

#059-CLS-03-26: Technical Support Specialist I Multiple Locations 8 hours per day, 220 days/year

Salary:

$26.40

• 28.83 per hour
• Days prorated from Start Date

DESCRIPTION

The Technical Support Specialist (TSS I) is a service-oriented and self-motivated IT support position. The TSS will work on maintaining and monitoring the computer systems and networks for the Wenatchee School District. Tasks include solving complex technical issues and collaborating with end-users across all departments to assist them with their technical requirements. Technical Support Specialist is the first responder for support in the building with technical assistance issues and computer classroom and lab operations. Support will be communicated with program administration for daily support requirements and operational status. Operational Technology is also responsible for instructional support in classrooms using technology equipment and labs for staffing requirements. Communications with staff of work order status. Recommend improvements to technical operations, implementation of technology-related projects with instructional and operational focuses, global district technology goals.

Equipment and Software Management:

Setup and configure new or reallocated computer hardware, printers and associated peripherals into areas of assigned responsibility at the building level; Install/reinstall and configure software according to WSD software standards; Operational checks for existing computers, printers and associated peripherals in accordance with WSD hardware standards; Assist with deployment of student computer imaging, student and group accounts, and student assessment testing. Responsible for following Operational Technology Policies and Procedures. Other duties as assigned. Attendance and punctuality are critical.

QUALIFICATIONS

Minimum A.A. degree in computer related discipline or two years documented experience. A Washington State Patrol Criminal History Information Form, required by

RCW 43.43.830

; Must hold or have the ability to acquire a valid Washington State driver's license. Knowledge and use of computer operating systems and concepts for Macintosh and Windows operating systems; Ability to read and understand manuals for software and hardware applicable to district policies and standards. This position requires the ability to stoop, kneel, bend, turn and reach. Physical exertion to manually move, lift, and carry equipment will be required. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The ability to relate well with students and staff is required, as contact will occur frequently. This position may require working in crowded areas, where noise is moderate

PROCEDURE

Go to our website at: www.wenatcheeschools.org click on Employment then follow instructions.

SCHEDULE

OPEN

UNTIL FILLED. UNION AFFILIATION

This position is represented by Public School Employees of Washington.

BENEFITS

Health insurance benefits for employees working 630 hours or more per year include medical, dental, vision, life and long term disability plans through the School Employees Benefits Board (SEBB). Retirement benefits are provided through the WA State Department of Retirement Systems (DRS).

https:

//www.wenatcheeschools.org/hr/health-benefits 180

• 219 Day Employees
• Paid leave benefits include 10 days of sick leave, 2 personal leave days and 11 holidays. 220
• 259 Day Employees
• Paid leave benefits include 10 days of sick leave, 3 personal leave days and 11 holidays. 260 Day Employees
• Paid leave benefits include 12 days of sick leave, 2 personal leave days, 14 holidays and 12 vacation days.

Tuition reimbursement, 50% up to $450 per year for qualified expenses.

https:

//www.wenatcheeschools.org/hr/collective-bargaining-agreements Benefits may be prorated based upon date of hire/hours per day.

Immigration Reform and Control Act Requirement:

The recommended applicant, if not a current regular employee, will be required to complete an INS I-9 form and must provide proof of employment eligibility prior to working.

Disclosure Statement and Record Check:

Pursuant to Chapter 486, Washington Laws of 1987, the recommended applicant, if not a current regular employee, will be required to complete a disclosure form indicating whether he or she has been convicted of crimes against persons listed in the law. In addition, a background check, based on fingerprints, will be requested from the Washington State Patrol & FBI. Employment is conditional based upon completion of the record check. The Wenatchee School District does not discriminate in any programs or activities on the basis of sex, race, creed, religion, color, national origin, age, veteran or military status, sexual orientation, gender expression, gender identity, disability, or the use of a trained dog guide or service animal and provides equal access to the Boy Scouts and other designated youth groups. The following employee(s) has been designated to handle questions and complaints of alleged discrimination: Civil Rights Coordinator, Title IX Officer, Section 504

Coordinator, HIB Compliance and Gender Inclusive Schools Coordinator:

Eric Anderson, Executive Director of Learning, Teaching, and Schools, Anderson.eric@wenatcheeschools.org , 235 Sunset Ave. Wenatchee, WA 98801, 509 663-8161 You can report discrimination and discriminatory harassment to any school staff member or to the district's Civil Rights Coordinator, listed above. You also have the right to file a complaint (see below). For a copy of your district's nondiscrimination policy and procedure, contact your school or district office or view it online here: Policy 3210 and Procedure 3210P El Distrito Escolar de Wenatchee no discrimina en ningún programa o actividad por motivos de sexo, raza, credo, religión, color, origen nacional, edad, condición de veterano o militar, orientación sexual, expresión de género, identidad de género, discapacidad o el uso de un perro guía entrenado o un animal de servicio y brinda igualdad de acceso a los Boy Scouts y otros grupos juveniles designados. Los siguientes empleados han sido designados para manejar preguntas y quejas de supuesta discriminación: Coordinador de Derechos Civiles, Oficial del Título IX, Coordinador de la Sección 504, Coordinador de Escuelas Inclusivas de Género y Cumplimiento de

HIB:

Eric Anderson, Director Ejecutivo de Escuelas, anderson.eric@wenatcheeschools.org , 235 Sunset Ave. Wenatchee, WA 98801, 509 663-8161 Puede denunciar la discriminación y el acoso discriminatorio a cualquier miembro del personal de la escuela o al Coordinador de Derechos Civiles del distrito, mencionado anteriormente. También tiene derecho a presentar una queja (ver más abajo). Para obtener una copia de la política y el procedimiento de no discriminación de su distrito, comuníquese con la escuela o la oficina del distrito o véala en línea aquí: Política 3210 y Procedimiento 3210P

AN EQUAL OPPORTUNITY

EMPLOYER