IT Product Owner Dealer Experience

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Dealer Experience Job ID:

2016867

Career Area:

ICT, Digital and Data Position Type:

Salaried Location:

Headquarters & Technology Center - Auburn Hills 48326 ,

US Date Posted:

April 13, 2026

Brand:

FCA Group Apply Refer A Friend Share this job Share on Facebook Share on Twitter Share on Linkedin Share by Mail https://recruiting.adp.com/srccar/public/RTI.home?r=5001190688806&c=2183219&d=ExternalCareerSite&rb=??? You are being redirected Once you are on the page, please click the refer button Job Overview Qualifications Benefits Job Overview We are seeking a highly motivated and customer‑centric IT Product Owner - Dealer Experience to lead the strategy, development, and continuous improvement of digital and operational solutions that support the dealer network. This role is responsible for owning the end‑to‑end product lifecycle of dealer‑facing platforms, ensuring solutions improve dealer efficiency, satisfaction, and business performance. The Product Owner acts as the bridge between Dealer Operations, Aftersales, Commercial, and IT delivery teams, translating dealer needs into prioritized product roadmaps and executable backlogs while ensuring alignment with enterprise architecture and long‑term digital strategy. Product Vision & Strategy Define and communicate a clear product vision and roadmap for dealer experience platforms (e.g., dealer portals, service tools, parts ordering, warranty, and support systems), aligned with business objectives and dealer needs. Develop a deep understanding of dealer journeys, pain points, and operational workflows to drive value‑based prioritization. Partner with Aftersales, Commercial, and Dealer Operations teams to ensure solutions support dealer growth, retention, and satisfaction. Backlog & Delivery Ownership Own and manage the product backlog, prioritizing features and enhancements based on business value, dealer impact, risk, and technical feasibility. Translate business requirements into clear user stories, acceptance criteria, and functional specifications. Work closely with Agile delivery teams (Business Analysts, Developers, QA, Suppliers) to ensure timely, high‑quality delivery. Stakeholder & Dealer Engagement Serve as the primary point of contact for dealer‑experience‑related IT products, gathering feedback and communicating roadmap progress. Facilitate workshops, demos, and feedback sessions with dealer councils, pilot dealers, and internal stakeholders. Balance competing priorities across dealer needs, operational constraints, and IT capabilities Continuous Improvement & Performance Monitor product performance using KPIs such as dealer adoption, cycle time reduction, issue resolution, and satisfaction metrics. Identify opportunities to streamline dealer workflows, reduce manual effort, and improve data accuracy through automation and integration. Leverage emerging technologies (APIs, cloud platforms, analytics, AI) to modernize dealer‑facing capabilities. Governance & Delivery Management Ensure alignment with enterprise architecture, security, and compliance standards. Coordinate UAT, release readiness, and post‑launch support to ensure smooth dealer adoption. Collaborate with vendors and suppliers as needed to deliver and support dealer solutions.

Qualifications Basic Qualifications:

Bachelor's degree in Computer Science, Information Systems, Business, or a related field. Minimum 5 years of experience in IT Product Ownership, Product Management, or Business Analysis roles. Strong experience working in Agile/Scrum delivery environments. Demonstrated ability to translate complex business needs into actionable technical requirements. Excellent communication and stakeholder‑management skills, with the ability to influence across functions.

Preferred Qualifications:

Experience in automotive, aftersales, dealer operations, or B2B platform environments. [Job Descri…y Position | Outlook] Familiarity with dealer systems such as parts, service, warranty, or CRM platforms. Experience with cloud technologies, APIs, data integration, and analytics. Prior experience working with geographically distributed teams and external vendors

Key Competencies:

Dealer‑first mindset and strong customer empathy Strategic thinking with hands‑on execution capability Data‑driven decision making Ability to manage multiple priorities in a fast‑paced environment Strong collaboration and leadership skills Benefits Salaried Employee Benefits (US, Non-Represented) Health & Wellbeing Comprehensive coverages encompassing the Physical, Mental, Emotional, and overall Wellbeing of our employees, including short- and long-term disability. Compensation, Savings, and Retirement Annual Incentive Plan (SAIP), 401k with Employer Match & Contribution (max 8%), SoFi Student Loan Refinancing. Time Away from Work Paid time includes company holidays, vacation, and Float/Wellbeing Days. Family Benefits 12 Weeks paid Parental Leave, Domestic Partner Benefits, Family Building Benefit, Marketplace, Life/Disability and other Insurances. Professional Growth Annual training, tuition reimbursement and discounts, Business Resource & Intra-professional Groups. Company Car & More Comprehensive Company Car Program and Vehicle Discounts. Vehicle discounts include family and friends. EOE/Disability/Veteran At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future. Our benefits reflects the

STELLANTIS

commitment to helping you reach your personal and professional goals. In addition to an environment that promotes career development, we offer benefits for a healthy lifestyle and a rewarding future, designed to take care of you and your family, in various stages of life. As a global company, our employee packages will vary by country, customary norms and the legal entity into which you are hired. We care about your privacy. For more information on how your personal data is processed, please read the specific Privacy Statement provided by the respective entities whose job offer you have selected. Apply Join our Talent Community Create a talent profile to receive relevant job alerts and the latest company news! If you're a U.S. Veteran, please sign up through our Veterans Recruiting Program page. Create a Talent Profile Sign into your profile