Senior AI Product Owner Enterprise AI Platforms

Job Summary:

The Senior AI Product Owner at BDO will serve as the subject matter expert and primary advocate for AI products within the firm. This role involves managing the product lifecycle for existing AI products, from user research and data analysis to feature release and performance monitoring, ensuring alignment with business objectives and customer needs. The AI Product Owner will drive the adoption and growth of AI products, fostering innovation and maintaining a robust feedback loop to continuously enhance product offerings and solutions. Key responsibilities include prioritizing the product backlog, defining success metrics, and collaborating with teams to promote the usage of AI products across the organization.

Job Duties:

Acts as a subject matter expert for AI products at BDO, capable of demonstrating capabilities to users and groups across the firmConducts workshops to gather product feedback from various groups across the firm, ensuring alignment with customer needs and firm strategyActs as an advocate and evangelist for AI products within the firm, collaborating with teams to promote their value and encouraging widespread adoptionEstablishes and maintains a robust feedback loop with users to continuously gather insights and drive product improvements.

Defines and monitors key performance indicators (KPI's) and success metrics for AI products.

Conducts user research, data analysis, and collects customer feedback to inform product decisions and iterationsConducts market research to identify trends and opportunities for AI product enhancementsMonitors the performance and usage of AI products, identifying areas for improvement and driving initiatives to enhance user adoptionOversees the creation of product roadmaps for AI products and plan feature releases based on business needEnsures compliance with technical and ethical standards in AI product developmentWrites user stories and prioritize the product backlog, ensuring the team delivers the most impactful AI features while maintaining technical and ethical integrityEngages in team planning, commit to sprints based on average velocity, and integrate testing frequently to address problems earlyOversees the timely release of new features, including writing release notes and ensuring the release team is aligned and prepared as neededFosters a culture of innovation and experimentation within the product team, encouraging the exploration of new ideas and technologies to enhance the AI productMaintains comprehensive documentation of product features, updates, and user feedback, and provide regular reports to senior management on product performance and adoption metricsCreates and prioritizes work for the AI Engineering team, ensuring a steady flow of tasksHelps to cultivate a product mindset among the groupOther duties as required

Qualifications, Knowledge, Skills, and Abilities:

Education:

High School Diploma or equivalent, requiredBachelor's degree, preferred; focus in business administration, accounting, computer or information science, or equivalent work experience, preferred

Experience:

Eight (8) or more years of experience as a Product Owner or Business Analyst in an Agile Environment, requiredBroad business experience within a professional services environment, preferredExperience managing Artificial Intelligence tools, preferredLicense(s)/Certification(s):

Certified Scrum Product Owner Certification, preferred

Software:

Experience in the following, preferred:

ChatGPT, Microsoft 365 Copilot, or other AI toolsMicrosoft Teams, Word, Excel, Outlook, PowerPoint, OneNote, OneDrive, PowerBI, VisioAzure DevOps or JiraWireframing software tools

Other Knowledge, Skills & Abilities:

A strong understanding of AI and machine learning concepts, technologies, and trendsKnowledge of software development processes and agile methodologiesProficiency in defining and monitoring key performance indicators (KPIs) and success metricsStrong problem-solving skills with the ability to think critically and make data-driven decisionsAbility to deliver innovative solutionsA passion for quality software crafted with customer-centric problem-solving skills and design thinkingUnderstanding of ethical implications and considerations in AI development and deploymentAbility to create and lead high-performing cross-functional teams, with team members not directly under his/her/their supervisionStrong organizational skills with the ability to manage multiple priorities and projects simultaneouslyRecognized as a powerful and effective communicatorStrong presentation skills for demonstrating product capabilities and conducting workshopsKnown for high-performance listening and reading comprehension skills, as well as excellent verbal and written communication skillsAbility to explain technologies to business leaders, and business concepts to technologistsAbility to handle conflict-resolution; with an ability to approach a problem from various viewpoints, and achieve consensusAbility to learn from experience and apply that learning to perform successfully in new situationsResiliency in ambiguous situationsComfort with the concepts of transparency, inspection, and adaptationFocused on relentless improvementAdept at balancing team and individual responsibilitiesPossesses business acumen and interpersonal skills to influence and affect business, culture, and technology changes in a dynamic and complex operating environmentAble to achieve common goals while working ethically and with integrityAbility to work beyond standard business hours and travel, as neededIndividual salaries that are offered to a... For full info follow application link. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, national origin, disability, protected veteran status, or any other classification protected by law.