Senior Product Associate, Concourse - Payments

Senior Product Associate, Concourse

• Payments Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Concourse, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. You will partner closely with Engineering, UX, Controls, and Operations to shape product strategy, ship high-quality features, and drive ongoing product success. Job responsibilities

• Define features and translate customer and business needs into clear, well-structured requirements, user stories, and acceptance criteria for engineering.
• Collaborate with cross-functional teams
• Engineering, UX, Controls, and Operations
• to deliver complex, multi-release initiatives on time and within scope.
• Own and refine the backlog for one or more product areas; prioritize work using data, client feedback, and business impact.
• Partner with product delivery and commercialization teams to articulate the value proposition and enable go-to-market, including packaging, pricing inputs, and readiness.
• Serve as a functional subject matter expert on product capabilities, conduct demos and walkthroughs for internal stakeholders and leadership.
• Proactively communicate status, risks, and issues with clear mitigation plans; drive decision-making and unblock delivery.
• Leverage user research and product analytics to identify friction points, inform roadmap decisions, and measure outcomes.
• Ensure compliance with internal controls and relevant payments standards and rules as features evolve. Required qualifications, capabilities, and skills
• 5+ years of experience (or equivalent expertise) in product management or closely related roles.
• Proven ability to deliver against a product roadmap, including backlog management, prioritization, and issue/defect resolution.
• Demonstrated success collaborating with cross-functional teams to drive measurable business outcomes.
• Excellent verbal and written communication skills with the ability to simplify complex topics for diverse audiences.
• Data-driven mindset; comfortable interpreting product metrics and using insights to guide decisions and trade-offs. Preferred qualifications, capabilities, and skills
• Prior payments experience across one or more rails or use cases (e.g., ACH, RTP, Wires, Card, Cross-border).
• Working knowledge of APIs, modern engineering practices, and the Agile product development lifecycle.
• Experience leveraging data to understand user behavior, define KPIs, and evaluate experimen.

..

Rate:

Not Specified Location:

Jersey City, US-NJ Type:

Permanent Industry:

Finance Recruiter:

JPMorgan Chase Bank, N.A.

Contact:

Not Specified Email:

to view click here

Reference:

210727111

Posted:

2026-03-24 08:55:50

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