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AI Product Owner Contact Center - Remote (Some Travel required)

Job

Empower Professionals

Remote

$119,600 Salary, Full-Time

Posted 1 week ago (Updated 5 days ago) • Actively hiring

Expires 6/16/2026

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Job Description

Role:
AI Product Owner Contact Center Location:
Stamford, CT (Remote)
Duration:
12+
Months Note:
Candidates need to travel 1 2 times per month to Denver, CO (required).
Qualifications:
Contact center experience focused on customer-facing experiences, not back-end systems (e.g., Pega). Experience designing conversational flows, including deterministic bots/IVR and digital self-service journeys. Product Owner experience (not project management), with strong business analysis and data-driven decision-making skills. Ability to analyze call volume, business rules, and operational data to make informed product decisions. Nice to
Have:
Experience with Google's contact center platform Experience is telco is a plus In compliance with the salary transparency law, the expected pay range for this role is $55-60/hr. Actual compensation depends on experience and interview evaluation.