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Technical JDE Product Owner
Job
Young Living Essential Oils.
Remote
Full-Time
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Job Description
Summary Young Living Essential Oils is the world leader in essential oils, operating across North America, EMEA, and APAC. Our technology team powers the supply chain, finance, and operations platforms that support millions of members and customers globally. We are a values-driven company with a mission to bring the benefits of nature to every home. We are looking for an experienced Oracle JDE ERP Technical Product Owner to join our Supply Chain & Finance IT team. This is a high-impact, senior individual contributor role with a manager-track trajectory — sitting at the intersection of business strategy, ERP platform ownership, and delivery leadership. You will serve as Young Living's internal technical authority for our Oracle JD Edwards EnterpriseOne platform — owning the product roadmap, driving enhancement delivery, and ensuring our ERP capabilities remain aligned with Finance, Supply Chain, and Operations priorities. You will work closely with business stakeholders and our managed services delivery partner to translate business needs into precise technical requirements and high-quality outcomes. What You'll Own Product Ownership & Roadmap
- Define and maintain the JDE E1 product roadmap — prioritize enhancements, patches, and upgrade milestones in alignment with Supply Chain and Finance business priorities
- Translate business needs into structured backlogs, feature specifications, user stories, acceptance criteria, and release plans
- Drive modular, phased delivery approaches that minimize disruption and maximize incremental value ERP Delivery & Quality
- Serve as the day-to-day internal technical counterpart to our delivery team — review work products, validate development outputs against requirements, and conduct acceptance testing on all JDE enhancements and change deliverables
- Author precise technical requirements and functional specifications that reduce scope ambiguity and drive first-time quality
- Lead root-cause analysis on recurring issues and drive improvements to data integrity, workflow efficiency, and system reliability Platform Knowledge & Infrastructure
- Build and maintain Young Living's internal JDE knowledge base: configuration decisions, customization catalog, integration map, and module-level functional documentation
- Develop internal understanding of the JDE CNC and infrastructure layer — AWS hosting configuration, tools release management, and DR procedures Integrations & Platform Connectivity
- Own and validate JDE integration touchpoints with external systems and platforms including Skava, BSI, Leading2Lean, EasyPost, and Snowflake
- Review interface design, data mapping, and end-to-end transaction acceptance testing to ensure compliance and financial reporting accuracy Cross-Functional Collaboration
- Bridge Finance, Operations, and Supply Chain business stakeholders with the technical delivery team — own requirements gathering sessions, manage the JDE enhancement intake process, and translate business outcomes into technical scope
- Facilitate workshops and design sessions with cross-functional teams to accelerate decision-making Global Rollouts & Change Management
- Support multi-region JDE rollout activities across NA, EMEA, and APAC
- Standardize processes and drive post-deployment stabilization in partnership with Finance and Supply Chain business owners Required Experience
- 10+ years of hands-on Oracle JD Edwards EnterpriseOne experience across Finance and Supply Chain modules — Inventory Management, Procurement, Sales Order Management, Warehouse Management
- Demonstrated experience as a Technical Product Owner, ERP Lead, or Service Delivery Manager in a JDE managed services environment — requirements authoring, acceptance testing, and backlog management
- Working knowledge of JDE E1 AWS-hosted infrastructure, CNC administration, tools release management, and DR configuration
- Experience working with offshore delivery teams — clear requirements communication, structured milestone review, and issue escalation discipline
- Experience with JDE EnterpriseOne upgrade lifecycle (Tools Release and Application Release management)
- Experience with
EDI, API
integrations, and SaaS platform connectivity- Strong analytical skills with demonstrated ability to perform root-cause analysis and optimize end-to-end workflows
- Agile/Scrum experience — comfortable owning sprint planning, backlog grooming, and release governance Preferred Experience
- Experience with global multi-region JDE rollouts across NA, EMEA, and APAC
- Working knowledge of AWS (EC2, S3, IAM) or cloud-based JDE hosting environments
- Familiarity with Skava, BSI, Leading2Lean, EasyPost, or Snowflake integrations with JDE
- Background in large-scale ERP modernization or transformation programs What Success Looks Like
- Deliver predictable, high-quality JDE enhancements with minimal disruption to business operations
- Improve system reliability and reduce recurring support issues through proactive platform ownership
- Strengthen data integrity and streamline business workflows across Finance and Supply Chain
- Build strong partnerships with Finance, Operations, Supply Chain, and IT stakeholders
- Drive continuous improvement and measurable business value from the JDE platform Why Young Living
- Mission-driven company with a strong culture of integrity and purpose
- Global scale with real impact — your work touches supply chain and finance operations across 25+ markets
- Collaborative, high-trust IT team with senior leadership that invests in your growth
- Hybrid work environment based in Utah