Scrum Master with Salesforce Experience

Job description We seek an experienced Agile Scrum Master to join our dynamic team. As a Scrum master, you will facilitate and coordinate 2 projects using Agile Scrum processes within our organization, ensuring the company can work collaboratively and efficiently to deliver high-quality solutions. Incident management and working towards an SLA is desired. You will be working with global teams and time management skills are desired. You will work closely with the product development team to ensure that the work progresses on schedule, within budget, and to the desired level of quality. Additionally, you will serve as a coach and mentor to our team - helping to foster a culture of continuous improvement and ensuring that the team is meeting its objectives consistently. We are an equal opportunity employer and welcome individuals of diverse backgrounds, experiences and ideas to apply for this position. We are committed to creating a dynamic and inclusive work environment that values and celebrates diversity and strives to provide a positive work-life balance for all employees. Objectives of this role Facilitate and coordinate Agile Scrum processes within the company. Guide and coach the team on Agile Scrum principles and practices. Ensure the team works collaboratively and efficiently to deliver high-quality products. Work with the Product Developer to prioritize the product backlog. Your tasks Facilitate Scrum ceremonies such as daily stand-up meetings, sprint planning, sprint review, and sprint retrospective. Identify and troubleshoot obstacles that are hindering the team's progress. Promote continuous improvement through retrospectives and feedback sessions. Communicate project status, risks and issues to stakeholders. Track KPIs and help teams deliver high-quality products/solutions on time. Ensure that the team follows the Scrum framework and adheres to Agile principles. Required skills and qualifications Bachelor's degree in Computer Science or a related field. Minimum of 5 years of experience as a Scrum Master. Strong knowledge of Agile Scrum principles and practices. Excellent communication and interpersonal skills. Strong problem-solving and analytical skills. Ability to lead and facilitate Scrum ceremonies. Preferred skills and qualifications General conceptual understanding of programming and DB querying. Certification in Agile methodologies, like Certified Scrum Master (CSM) or Professional Scrum Master (PSM). SAFe certification and Kanban certification are a plus. Ability to work proactively with cross-functional teams. Prior knowledge of Agile project management tools, such as Jira or Trello.