Endpoint Engineer

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the "12 Angry Seniors." Their mission continues to guide everything we do. Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults. Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity. At SCAN, we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve. The Job The Endpoint Engineer will be responsible for design, configuration, deployment, and support of desktop technologies in a distributed environment. This will include software distribution and patch management as well as building and deploying software packages to workstations and Operating System deployment and upgrades. You Will Work hands on within the Endpoint Manager administration toolsets to generate reports, distribute software, update software packages, monitor inventory, deploy Operating system, etc. Write and maintain procedural and design documentation. Provide Tier III support utilizing in-depth knowledge of desktop and application troubleshooting. Work on Windows hardening (security), as prescribed by IT Managers in Infra, Ops, or Infosec. Lead research and development for new technology, tools and scripts to support desktop computing and the end user desktop experience Administer Microsoft Endpoint Configuration Manager (SCCM/MECM) to develop, deploy, and manage computer images. Respond to calls escalated from Help Desk Technicians. Apply advanced diagnostic techniques to identify problems, investigate causes, and recommend solutions Package and deploy software. Provide management notifications for all critical system issues that are impacting the business Administer Windows 365 Cloud PC's and manage associated licenses. Administer Windows Update for Business and maintain technical knowledge by attending educational workshops; reviewing publications; establishing personal networks; and maintaining current knowledge of relevant hardware and software applications, as assigned Plan the installation, configuration, and upgrade of computer hardware and software. Contribute to the team effort by maintaining all stated duties in a professional manner, and always has the best interest of the company in mind Follow standard change control processes, documentation and validation certification. Patch critical software\hardware using vendor tools from HP, Lenovo and Patch my PC for third party software Manage Microsoft Intune for MDM/MAM policies, device compliance, configuration profiles, and application management. Design and maintain hybrid and cloud‑native endpoint management models (Azure AD / Entra ID joined, hybrid joined). Develop and maintain PowerShell scripts to automate endpoint provisioning, configuration, reporting, and remediation. Improve operational efficiency through automation and self‑service solutions were appropriate. Participate in special projects as they arise. We seek Rebels who are curious about AI and its power to transform how we operate and serve our members. Actively support the achievement of SCAN's Vision and Goals. Other duties as assigned. Your Qualifications Associate's Degree or equivalent experience 2-3 years of related experience. 0-1 years of leadership experience Knowledge of the field's policies, procedures, and practices Leads and directs the work of other employees Level I supervisors typically have little authority for personnel Technical expertise

• Strong technical skills for functional area Problem Solving
• Basic problem solving skills Communication
• Good communication and interpersonal skills What's in it for you?

Hourly Pay Range:

$38.61 to $55.86 An annual employee bonus program Robust Wellness Program Generous paid-time-off (PTO) 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days Excellent 401(k) Retirement Saving Plan with employer match Robust employee recognition program Tuition reimbursement An opportunity to become part of a team that makes a difference to our members and our community every day! We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now! At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required. #LI-JB1 #LI-Hybrid Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)