Senior SSD Application Engineer

Senior SSD Application Engineer Grammar

LLC - 3.9

Milpitas, CA Job Details Full-time 4 hours ago Benefits Health insurance RSU 401(k) matching Qualifications Customer communication Software engineering Data center experience Data storage Defect resolution root cause analysis Defect analysis Data structures Presentations for conferences or internal meetings Firmware Windows Firmware development C Computer hardware Version control systems RAID configurations Hardware support Technical writing Embedded systems programming System architecture design Problem management Linux RAID controller Failure analysis

Full Job Description Role:

Senior SSD Application Engineer Job Description:

Develop front-end firmware features necessary to meet the product specification and customer requirements. Develop and modify existing firmware for SSD product requirements following PCIe and NVMe protocols. Debug host interface related problems encountered during internal or customer firmware testing. Perform root cause analysis and make appropriate changes to correct the problem.

• Work directly with hardware designers to efficiently resolve customer issues.
• Working with customers to manage SSD debug and qualification requirements in collaboration with SMI Engineering Teams, driving technical design-in/-win, and debug hardware, firmware, and other platform-related barriers to adoption.
• Interfacing with customers and internal platform partners to resolve product issues and leverage those learning to shape future product (controller / Firmware) definition.
• Evangelizes technical benefits of SMI Enterprise controllers and various business models at the platform level; creates preference for SMI products within the platform; enables customer and end-user adoption of solutions; and supports ecosystem and tools enabling to drive controller solution adoption
• Advocating technical customer needs to internal stakeholders Driving internal teams to deliver to customer expectations Participates in customers meetings and presentations, acting as technical adviser, consultant, analyst, and program manager for customer technical interactions in collaboration with SMI PM teams The AE will work closely with customers and partners to establish strong relationships that deliver results and team business objectives in the data center / enterprise segments

Minimum Requirements:

Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or related fields. At least 3 years work experience in each of the following: Software/firmware applications engineering Experience in SSD controller/firmware architecture Experience with PCIe and NVMe protocols in firmware development and debugging, including but not limited to host reset, power management, namespace, MSI-X, SMBus, ARP, NVMe commands etc. Experience in analyzing PCIe protocol traces to identify the root cause for front end issues. Experience in the storage industry in SSD, HDD, storage systems, or a related technology. Strong experience in C/C++ programming and data structure Hands on experience with

JTAG/ICE

debuggers Experience with version control software like Git. Competent to work independently as well as in a small team collaboration environment. Must be willing to learn fast and execute as a team player. Good oral, written and presentation skills for communication and documentation. Ability to work independently with a minimum of day-to-day supervision. The ability to operate logic analyzer, oscilloscope and bus protocol analyzer is valuable. Experience with hardware peripherals, features, and development environments is also valuable. Compute and/or Storage System hardware and/or software using both Windows and Linux based operating systems in the data center/enterprise. HDD/SSD systems/protocols and/or SAS/SATA/PCIe (NVMe). Familiarity with Datacenter architecture and interfaces, PCIe Switches, RAID controllers, HBAs, Expanders, and JBODs/JBOFs. Knowledge of SSD hardware and firmware architecture. Microsoft and Linux datacenter OS debug experience. Fluent in reading and writing Mandarin preferred. Benefits, Rewards and Culture Employees are eligible to be recognized in the following ways: Highly competitive salaries differentiated by performance Annual merit increases RSU for eligible employees Year-end bonus Invention and Patent Awards 401(k) Employer Matching Length of Service Awards We offer comprehensive health insurance plans for eligible employees and dependent