Technical Solution Architect ITSM and Monitoring

Technical Solution Architect ITSM and Monitoring Rosemead, CA Job Details $140,000 - $150,000 a year 1 day ago Benefits Commuter assistance Health insurance Dental insurance Vision insurance Pet insurance Qualifications Computer Science IT system monitoring IT service management AIOps Data normalization Solution architecture design Bachelor's degree Implementing web services Release management Senior level Bachelor's degree in computer science Cloud services Full Job Description Must Have Technical/Functional Skill

ITSM & ITOM

Platforms Strong hands on expertise in

BMC Helix ITSM:

o Incident, Problem, Change, Release, Asset, Service Request Management o Smart IT, Digital Workplace (DWP) Deep understanding of

BMC Helix CMDB:

o Data model, reconciliation rules, normalization o CI lifecycle management and relationship mapping Experience with BMC Helix Discovery and service models Monitoring & Observability Advanced experience with BMC Helix Operations -

AIOps and Dynatrace :

o ServiceOps and AI Agents on o APM, Infrastructure Monitoring, RUM, Synthetic Monitoring Ability to design end to end observability architectures across apps, infrastructure, and cloud Roles & Responsibilities Solution Architecture & Design Architect end to end solutions using BMC/Helix ITSM Suite, including Incident, Problem, Change, Asset, Service Request, and CMDB. Design monitoring and observability strategies using BMC Truesight/ BHOM/ AIOps, Dynatrace, including dashboards, synthetic monitoring, APM, infrastructure monitoring, and Davis AI insights. Create SAM (Software Asset Management) and license optimization solutions using Flexera. Develop integration architecture between Helix, Dynatrace, Flexera, and external systems via APIs, web services, and event frameworks. Ensure alignment with ITIL, enterprise architecture standards, and security/compliance requirements Salary Range $140,000-$150,000Per year

TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage:

Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support:

Maternal & Parental Leaves.

Insurance Options:

Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth:

Commuter Benefits & Certification & amp; Training Reimbursement.

Time Off:

Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance:

Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1 Location Rosemead, CA Job Function

TECHNOLOGY

Role Technical Architect Job Id 407275 Desired Skills Design Salary Range $140,000-$150,000 a year

Desired Candidate Profile Qualifications :

BACHELOR OF COMPUTER

SCIENCE