Senior Manager, Solutions Architecture

Title:

Senior Manager, Solutions Architecture Job Description:

Job Overview The Senior Manager, Solutions Architecture serves as a key link between solution development, pricing, and operational execution. This role is responsible for ensuring that client-facing solutions are both strategically sound and operationally executable. This individual will partner closely with Solutions, Pricing, and Operations teams to develop, validate, and deliver solutions that meet client expectations while maintaining operational and financial performance. The Senior Manager will play an active role in problem-solving, solution design, and client engagement, ensuring alignment between what is sold and what is delivered. This is a hands-on, high-impact role focused on bridging gaps, solving complex challenges, and supporting successful client outcomes. Roles & Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Solution Development & Alignment Partner with Solutions, RFP, and Operations teams to translate client requirements into practical, executable solutions Support development and validation of pricing models, productivity assumptions, and operational approaches Identify risks, gaps, and inefficiencies within proposed solutions and provide recommendations to improve feasibility and execution Ensure alignment between scope, pricing, and operational delivery Client-Facing Engagement Participate in client calls and presentations as a subject matter resource, helping communicate solutions clearly and effectively Translate technical and operational concepts into client-friendly, easy-to-understand language Support solution storytelling by ensuring recommendations are backed by logic, data, and operational reality Operational Problem Solving Work closely with operations teams to solve for client targets, balancing service delivery, cost, and performance Identify and recommend operational levers (staffing, productivity, processes) to meet client and financial goals Support transition and implementation efforts to ensure alignment with proposed solutions Cross-Functional Collaboration Partner with Pricing, Finance, Transition, and Operations to ensure solutions are aligned across all functions Support continuous improvement of solution development processes, tools, and playbooks Contribute to building consistency between solution intent and operational execution Qualification To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Education and/or Experience 5-8+ years of experience in solutions architecture, operations, engineering, or related fields Experience working in client-facing or cross-functional roles Exposure to pricing, operations, or service delivery models preferred Knowledge, Skills, and Abilities Strong knowledge of Form

I-9, IRCA

regulations, and E-Verify. Strong analytical and problem-solving skills with the ability to think through operational execution Ability to understand and apply pricing logic and productivity models (or willingness to learn) Strong communication skills with the ability to simplify complex concepts for clients Comfortable working in a fast-paced, evolving environment with multiple stakeholders Ability to balance technical understanding with business and client needs Supervisory Responsibilities Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements. Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to walk and use hands to finger, handle, or feel. The employee is occasionally required to stand. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.

Compensation:

$130,000-$150,000 per year Travel is required for this role

Benefits:

SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at: www.sbmmanagement.com/careers Careers - SBM SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status. At SBM, we deliver soft services facilities management through innovative technology, exceptional quality, and empowered associates on a global scale. Our approach is centered on providing scalable, predictable, and repeatable results across space types. With our experience in state-of-the-art facilities and continuously evolving processes, we ensure that our clients experience unmatched service excellence to support our clients' most ambitious missions.