Lead Application Engineer

Lead Application Engineer Henkel - 3.8 Rocky Hill, CT Job Details Full-time $95,000 - $125,000 a year 1 day ago Benefits Paid holidays Health insurance Dental insurance Tuition reimbursement Paid time off Adoption assistance Parental leave Vision insurance 401(k) matching Qualifications Quality control corrective actions Statistics Master's degree in business administration Master's degree in business Customer relationship building Engineering testing Sales Technical documentation New product development 5 years Engineering Laboratory experience Corrective and preventive actions (CAPA) Consulting experience White papers Statistical analysis Project management Bachelor's degree in engineering Bachelor's degree Doctor of Philosophy Customer support Technical troubleshooting support Root cause analysis Senior level Training Master's degree in engineering Master of Business Administration Leadership Implementing lean manufacturing processes Full Job Description About this Position At Henkel, you'll be part of an organization that's shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, 'all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you'll have countless opportunities to explore new paths and grow. This position is with our Adhesive Technologies business unit - where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. This role can be based in Rocky Hill, CT, South Bend IN, or Elkhart, IN. Dare to learn new skills, advance in your career and make an impact at Henkel. What you´ll do Identify and align Henkel Application Engineering efforts to help solve unmet needs at top customer accounts Responsible for product recommendations, customized product integrations, new product introductions, and troubleshooting solutions for customers Support the innovation process to gain new business by leveraging customer feedback, defining target product profiles, and identifying and pursuing sustainability improvements Plan, execute testing, and report on Customer Technical Requests and communicate results to customers Consult customers on solutions generating value for their use cases and documenting value in Leverage Point Perform technical visits (meetings, audits, demonstrations, training, troubleshooting, etc.) for customers with documentation in the HLSN tool and the ACE system Complete Root Cause Analysis and Corrective Action Plans on customer and product performance complaints Work with application equipment both in the lab and at customer sites to provide solutions to enhance customer adhesive processes Prepare internal and external technical whitepapers and make presentations to internal work groups and customers Lead product technical training presentations to customers, Sales / Marketing, and other technical personnel Support ongoing harmonization and administration of laboratory test methods, including development and implementation of new test methods Directly communicate with customers, Sales, Marketing, PD, Innovation, and Application Engineering project teams Respect and promote the Henkel SHEQ rules Provide application support for various projects assigned by a supervisor What makes you a good fit Bachelor's degree in engineering or equivalent Master's degree in engineering or MBA preferred, PhD a plus 5-7 years of demonstrated related experience in project management, operations, lean manufacturing, statistical design and data analysis Customer support experience (providing product application preparation and training) Project management, quality management, laboratory, and field support skills Experience across risk assessment, finance, marketing, and sales functions Ability to build trusted customer relationships and communicate complex technical concepts effectively Demonstrated leadership skills with a strong sense of urgency and ownership Some benefits of joining

Henkel Health Insurance:

affordable plans for medical, dental, vision and wellbeing starting on day 1

Work-Life Balance:

Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program

Financial:

401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement

Family Support:

12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships

Career Growth:

diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement The salary range for this role is $95,000.00 and $125,000.00. This range represents the good‑faith minimum and maximum wages the Company reasonably expects to offer for this role at the time of posting. In addition to base salary, this position may be eligible for incentive pay or other forms of compensation, as applicable. The Company also offers a comprehensive benefits package as described above. Actual compensation will be based on factors such as the candidate's skills, experience, education, training, and work location. This posting is intended to comply with all applicable state and local pay transparency laws. Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.