Pega Developer

Role:

Pega Developer Location:

Sunrise, Florida onsite Contract Position Key Responsibilities Architecture & Solution Design Architect enterprise-scale PEGA solutions on v8.x / Infinity 24.x across multi-domain, multi-tenant environments. Design end-to-end case lifecycle management including intake, validation, investigation, escalation, and resolution. Lead design of the Smart Dispute Framework for card disputes, fraud claims, chargebacks, representment, and arbitration. Build scalable data models, class hierarchies, HLD/LLD documents, and ruleset architecture. Design Constellation UI components (Views, Harnesses, Sections) and lead UI modernization from legacy Theme Cosmos. Drive application upgrades from legacy PEGA versions to Infinity 24.x using upgrade checker tools and zero-downtime strategies.

PEGA CDH

& Decisioning Architect and implement Pega Customer Decision Hub (CDH) solutions for real-time and batch Next-Best-Action (NBA) strategies. Design decisioning frameworks including NBA Wizard, Scheduled Campaigns, Event-Driven Campaigns, and Proposition Management. Configure Customer Journeys, Micro sites, Offer Flows, Strategies, Eligibility Rules, Segments, and Container Rules. Implement Adaptive Analytic Models and Scorecards for offer prioritization and churn mitigation. Partner with marketing, analytics, and business teams to translate goals into PEGA decisioning logic. Ensure compliance, consent, and suppression policies aligned with industry regulations.