Job Description
Job Listing ID:
4499210 Job Title:
Customer Solution Architect Application Deadline:
Open Until Filled Job Location:
Salem
Date Posted:
05/26/2026 Hours Worked Per Week:
Not Provided Shift:
Not Provided Duration of Job:
Either Full or Part Time, more than 6 months You may contact this employer directly.
(Obtain the contact information to print or add to your jobs.) Job Summary:
Our Company At Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers-and our customers' customers-to make better, more confident decisions. The world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. What You'll Do The Customer Solution Architect (CSA) is a strategic, customer-facing technical leader responsible for retaining and expanding Teradata ecosystems through technical engagement, advocacy, and opportunity progression. The CSA blends deep technical acumen in data architecture, analytics, AI, and cloud platforms with strong customer relationship skills to influence adoption, showcase value, and drive innovation. As a trusted advisor, the CSA proactively engages customers to understand their business and technical landscapes, mitigate risks, and uncover growth opportunities. The role supports both pre- and post-sales motions, with a strong emphasis on maximizing platform utilization, identifying technical differentiators, and advancing ARR through technical progression. Key Responsibilities Customer Advocacy and Relationship Leadership Establish and maintain trusted relationships across customer organizations from technical leads to executive sponsors. Act as a prescriptive advisor, enabling early-warning systems and remediation plans to maintain or improve account health. Relay customer feedback, technical blockers, and solution gaps internally to influence product direction and ensure timely responses. Demonstrate value realization of Teradata solutions through ongoing customer engagement and success planning. Adoption and Innovation Champion adoption by highlighting Teradata's technical differentiators and underutilized capabilities. Educate customers on emerging trends, industry benchmarks, and new Teradata capabilities through technical briefings, innovation days, and workshops. Develop and deliver reusable technical collateral, POVs, and hands-on engagements (e.g., VHOEs) tailored to customer needs. Collaborate with customers to identify net-new use cases and align the Teradata platform with long-term strategies. Technical Opportunity Progression Lead technical discovery, solution design, and scoping to advance identified growth opportunities that lead to an increase in ARR. Create and maintain a "Technical Vision for Success" specific to each account, mapping current-state and future-state architectures. Secure entitlements, validate platform readiness, and align cloud provisioning (e.g., SITEIDs, VPC, network requirements). Support quoting, ordering, proposal development, and stakeholder communication across internal teams and the customer. Execute high-value, cost-effective sales motions such as demos, benchmarks, and PoCs to de-risk opportunity progression. Technical Influence and Execution Develop trusted technical leadership through thought leadership, proactive ownership, and field-proven credibility. Influence customer architecture strategy to include Teradata Vantage through modern data and analytics blueprints. Align technical execution with account team strategy and customer success goals, ensuring long-term platform expansion. Remain continuously educated on Teradata's full portfolio and adjacent technologies to guide complex customer conversations. Who ... Job Classification:
Computer Occupations, All Other Access our statewide or regional occupation report for more information about wages,
employment outlooks, skills, training programs, related occupations, and more. Compensation
Salary:
Not Provided Job Requirements
Experience Required:
See Job Summary
Education Required:
None Minimum Age:
N/A Gender:
N/A
