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Senior Support Software Engineer

Job

Symbotic LLC

Wilmington, MA (In Person)

Full-Time

Posted 3 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 7/12/2026

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Job Description

Quiénes Somos Con su plataforma tecnológica robótica impulsada por IA, Symbotic está cambiando la forma en que los bienes de consumo se mueven a través de la cadena de suministro. Un software inteligente orquesta robots avanzados en un sistema integral de alta densidad, reinventando la automatización de almacenes para lograr mayor eficiencia, velocidad y flexibilidad. What we need We are looking for a proactive Advanced Software Engineer to join our T3 Deployment team within our Technology, Software & Robotics Engineering organization. Your job will be to develop, integrate, deploy, and troubleshoot the software that runs our automation systems in production — coordinating across Engineering, DevOps, QA, and Operations to deliver stable, high-quality production environments. What we do The T3 Deployment team is part of Symbotic's Technology, Software & Robotics Engineering organization, which designs, builds, and supports the AI-powered software that orchestrates our fleet of fully autonomous robots. The Deployment team is responsible for releasing, integrating, and stabilizing that software inside live customer distribution centers — bridging Engineering and Operations to take every release from build to a reliable, high-performing go-live. What you'll do Coordinate cross-functional release readiness and deployment execution with Engineering, DevOps, QA, Operations, and site teams. Contribute to supply chain automation improvements through software development, system integration, and deployment automation. Support and enhance CI/CD pipelines, Kubernetes-based deployments, infrastructure automation, and production release activities. Troubleshoot complex technical issues across applications, integrations, infrastructure, databases, and distributed systems. Develop automation, tools, runbooks, and repeatable processes that reduce manual effort and improve operational reliability. Partner with internal and external stakeholders to ensure stable delivery, timely issue resolution, and successful customer outcomes. Participate in weekend on-call support and travel approximately 10-20% for deployment activities, site readiness, customer environments, and critical release events. What you'll need Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field; equivalent work experience may be considered. Minimum of 5 years of software engineering experience with hands-on development, automation, integration, and production support responsibilities.
Required technical skills:
Kubernetes, Linux, CI/CD, DevOps, deployment automation, scripting, APIs, databases, and system integration.
Preferred technical skills:
Docker, Python, SQL, Git, Jenkins, Ansible/AWX, Helm, Kafka, RabbitMQ, Redis, monitoring, and cloud platforms. Experience in supply chain automation, warehouse automation, logistics systems, robotics, ASRS, WMS, WES, or WCS environments preferred.
Core competencies:
proactive ownership, technical problem solving, cross-team coordination, communication, documentation, and production urgency. Our environment Up to 10% of travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client and other customer locations. The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis. #LI-Hybrid #LI-PA2 Acerca de Symbotic Symbotic es un líder en tecnología de automatización que está reinventando la cadena de suministro con su plataforma integral de robótica y software impulsada por inteligencia artificial. Symbotic reinventa el almacén como un activo estratégico para las empresas más grandes del mundo en los sectores minorista, mayorista y de alimentos y bebidas. Aplicando tecnología de última generación, almacenamiento de alta densidad y aprendizaje automático para resolver los complejos desafíos de distribución actuales, Symbotic permite a las empresas mover mercancías con una velocidad, agilidad, precisión y eficiencia inigualables. Como columna vertebral del comercio, la plataforma Symbotic transforma el flujo de mercancías y la economía de la cadena de suministro para sus clientes. Para más información, visita www.symbotic.com. Somos una comunidad de innovadores, colaboradores y pioneros que abrazamos nuestras diferencias, porque sabemos que las perspectivas únicas nos hacen más fuertes e inteligentes. Cada perspectiva importa. Dependemos de las voces colectivas de nuestros empleados, clientes y comunidad para guiarnos mientras construimos un mejor lugar para trabajar, para ti y para el mundo. Por eso estamos orgullosos de ser un empleador que ofrece igualdad de oportunidades. No discriminamos por motivos de raza, color, etnia, ascendencia, religión, sexo, origen nacional, orientación sexual, edad, estatus de ciudadanía, estado civil, discapacidad, identidad de género, expresión de género, condición de veterano o información genética. The base range for this position in the posted location is $101,000.00 - $138,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits. Symbotic es un líder en tecnología de automatización que está reinventando la cadena de suministro con su plataforma integral de robótica y software impulsada por inteligencia artificial. Symbotic reinventa el almacén como un activo estratégico para las empresas más grandes del mundo en los sectores minorista, mayorista y de alimentos y bebidas. Aplicando tecnología de última generación, almacenamiento de alta densidad y aprendizaje automático para resolver los complejos desafíos de distribución actuales, Symbotic permite a las empresas mover mercancías con una velocidad, agilidad, precisión y eficiencia inigualables. Como columna vertebral del comercio, la plataforma Symbotic transforma el flujo de mercancías y la economía de la cadena de suministro para sus clientes. Para más información, visita www.symbotic.com.