Dealer Performance Metrics Manager

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Search Results Dealer Performance Metrics Manager Job ID:

2017570

Career Area:

Sales & Marketing Position Type:

Salaried Location:

Headquarters & Technology Center - Auburn Hills 48326 ,

US Date Posted:

May 7, 2026

Brand:

FCA Group Apply Refer A Friend Share this job Share on Facebook Share on Twitter Share on Linkedin Share by Mail https://recruiting.adp.com/srccar/public/RTI.home?r=5001195076100&c=2183219&d=ExternalCareerSite&rb=??? You are being redirected Once you are on the page, please click the refer button Job Overview Qualifications Benefits Job Overview The Dealer Performance Metrics Manager owns the analytical spine of the Dealer Performance function. This role is responsible for building and maintaining the diagnostic capability that makes the entire intervention model work — ensuring that the outputs the field team receives are causal, prioritized, and actionable rather than descriptive dashboards that require field judgment to interpret. The Analytics Lead oversees a team of specialist analysts, each owning a distinct performance dimension across the entire dealer network, and is accountable for the quality, consistency, and operational relevance of everything the analytics function produces . Hold the matrix relationship with the T3 Dealer Co-Op Marketing team

KEY RESPONSIBILITIES

Analytical Framework Development Build and own the causal diagnostic framework that distinguishes dealer-controllable performance factors from market, product, and competitive environment factors — ensuring interventions are aimed at the right place Develop and iterate the root cause scoring methodology that produces a weighted causal profile for each dealer, driving intervention type and sequencing recommendations Establish the peer benchmarking methodology that evaluates dealer performance relative to appropriate market context — not against a single national standard Define the leading indicator framework for each dealer accountability dimension, ensuring the analytics function is measuring whether the right actions are being taken rather than only confirming outcomes after the fact Specialist Team Leadership Lead a team of four specialist analysts, each owning a distinct dealer performance dimension (Marketing, Customer Experience, Inventory, Sales Operations) across all BCs, all dealers, and all nameplates Ensure each specialist maintains deep diagnostic capability within their domain — building pattern recognition, intervention playbooks, and performance benchmarks that a generalist could not develop Orchestrate the synthesis of specialist outputs into integrated, prioritized dealer-level recommendations that the Field Intervention team can act on without re-diagnosing from scratch Build analyst capability and ensure quality standards across all diagnostic outputs Playbook & Intervention Support Develop and maintain intervention playbooks for each performance dimension — translating diagnostic findings into structured action guidance for Field Coaches and ASMs Identify performance patterns across the dealer network that should inform program-level interventions, not just dealer-level ones Support the development of the AI Coach analytical infrastructure and ensure the underlying diagnostic logic is sound T3 Matrix & Cross-Workstream Coordination Hold the matrix relationship with the T3 Dealer Co-Op Marketing team — ensuring marketing effectiveness analytics are integrated into the dealer performance diagnostic, not siloed Coordinate with the VCO and Product Allocation workstreams to ensure allocation and inventory mix factors are properly isolated from dealer-controllable performance signals Participate in VCP-level analytics governance to ensure the dealer performance analytical framework is consistent with the broader

Commercial Accountability Framework Qualifications Basic Qualifications:

Bachelor's Degree required 8+ years in commercial analytics, dealer performance analytics, or related automotive data function Proven ability to build causal diagnostic frameworks — not just descriptive dashboards — that isolate controllable factors from market and environmental noise Strong statistical and data modeling capability; experience with root cause scoring, segmentation, and leading indicator development Deep familiarity with automotive dealer performance data — iExam , scorecards, MSR, F&I, CSI/SSI, inventory, and T3 marketing platforms Ability to communicate complex analytical outputs to non-analytical audiences — field coaches, BC VPs, and SLT Experience building and leading small specialist analytics teams Stakeholder management skills — this role operates at the intersection of field execution, commercial strategy, and data infrastructure Benefits Salaried Employee Benefits (US, Non-Represented) Health & Wellbeing Comprehensive coverages encompassing the Physical, Mental, Emotional, and overall Wellbeing of our employees, including short- and long-term disability. Compensation, Savings, and Retirement Annual Incentive Plan (SAIP), 401k with Employer Match & Contribution (max 8%), SoFi Student Loan Refinancing. Time Away from Work Paid time includes company holidays, vacation, and Float/Wellbeing Days. Family Benefits 12 Weeks paid Parental Leave, Domestic Partner Benefits, Family Building Benefit, Marketplace, Life/Disability and other Insurances. Professional Growth Annual training, tuition reimbursement and discounts, Business Resource & Intra-professional Groups. Company Car & More Comprehensive Company Car Program and Vehicle Discounts. Vehicle discounts include family and friends. EOE/Disability/Veteran At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future. Our benefits reflects the

STELLANTIS

commitment to helping you reach your personal and professional goals. In addition to an environment that promotes career development, we offer benefits for a healthy lifestyle and a rewarding future, designed to take care of you and your family, in various stages of life. As a global company, our employee packages will vary by country, customary norms and the legal entity into which you are hired. We care about your privacy. For more information on how your personal data is processed, please read the specific Privacy Statement provided by the respective entities whose job offer you have selected. Apply Join our Talent Community Create a talent profile to receive relevant job alerts and the latest company news! If you're a U.S. Veteran, please sign up through our Veterans Recruiting Program page. Create a Talent Profile Sign into your profile